rula - Credentialing & Enrollment Associate (Remote)

• 2+ years of experience within the healthcare setting, working with or for health insurance plans, networks or credentials verification organizations • Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success) • Experience developing, documenting, and optimizing new processes into easy to understand documentation • Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify) • While we are a fully remote company, we are not considering candidates who reside in California or Washington for this particular position • Experience working in a fast-paced environment, such as a startup or large healthcare system • Experience enrolling providers with regional or national payers (preferably behavioral health) • Familiarity with CAQH, NPPES, CMS, & NCQA requirements • Experience working with a Credentials Verification Organization (CVO) • We're serious about your well-being! As part of our team, full-time employees receive: • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Supporting your mental and physical health • Quarterly department stipend: Fun team-building activities or in-person gatherings • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all • Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses • Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend • We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.