Natera - Director, Forward Deployed AI Engineering

• Hands-on technical depth • You write code, build agents, and debug production systems. This is not a delegating-only role and you should not want it to be. • Strong working knowledge of LLM and agent behavior: prompting, context management, tool use, RAG, MCP, evals, and failure modes. • Comfortable with CLIs, APIs, webhooks, SQL, Python scripting, and cloud platforms. You can integrate with enterprise systems — CRM, ERP, ticketing, document stores — and handle the messy reality of enterprise data. • Experience running agents in production with formal KPI tracking, eval frameworks, and observability standards. • Leadership and business partnership • Track record of leading technical teams while remaining a meaningful technical contributor yourself. • Ability to earn trust with senior business stakeholders and translate their goals into an executable roadmap with clear sequencing and trade-offs. • Strong written and verbal communication. For example, you can make a complex AI system legible to a CFO and a business constraint legible to an engineer. • Comfortable being the most technically credible person in a business review and the most commercially grounded person in a technical design session. • Operational rigor • Operational rigor • Security and compliance mindset: least-privilege, auditability, and safe rollback are second nature. • Experience owning handoff processes and governance frameworks — not just deploying fast, but deploying durably. • You think in outcomes and KPIs, can defend prioritization calls, and hold yourself to the same production standards you hold your team to. • Prior experience in forward-deployed engineering or Data/AI related technical operations. • Hands-on experience with an enterprise agentic platform (CrewAI, LangChain, AWS Bedrock, Claude, Codex) or directly against a model API. • Background in or deep familiarity with one or more SG&A functions: Finance, Sales Ops, Legal Ops, HR, or Customer Experience. • Experience in regulated environments: HIPAA, SOC 2, GxP, or SOX. • The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. • $186,700 - $233,400 USD • OUR OPPORTUNITY • OUR OPPORTUNITY • Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. • The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.