Serve Robotics - Staff Technical Program Manager, Operations
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Requirements
• BS degree in computer science, engineering or equivalent job experience • 10+ years of experience in engineering program management or technical program management • 10+ years experience with operations, robotics, software, hardware, or autonomous systems • Experience successfully articulating technical concepts to both technical and non-technical partners • Strong technical knowledge of robotic systems and international operations • Strong track record of managing complex cross-functional projects and shipping product features in a production environment • Experience building strong working relationships with executive leaders and engineers across functions and departments • An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience • What Makes You Stand Out • MS degree in computer science, engineering • Experience with products that include safety, policy, or regulatory aspects • Experience with robotics products, especially ones running in public spaces
Responsibilities
• Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various operations projects including depot build outs/upgrades, partner relationships, Software integrations, deployment automations, cost reduction projects, and process development. • Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders • Gather requirements, align priorities, and communicate project status updates effectively. • Develop and implement processes that streamline workflows and improve efficiency. • Coordinate with product and engineering management to create and maintain active roadmaps. • Analyze and update existing processes and identify areas for optimization and improvement. • Coordinate broad communication efforts to keep all teams informed and aligned. • Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability. • Create detailed processes with artifacts that can be easily implemented and understood by a broad audience.
Benefits
• $200K – $240K • Offers Equity • The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. • or drag and drop here • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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