Principal Product Manager, Revenue Systems
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Requirements
- 8+ years of product management experience either in revenue systems or sufficiently adjacent to revenue systems to have context in the domain
- Candidates that have worked in related fields will be considered if their systems product management skills are sufficient to allow them to quickly assimilate revenue systems specific knowledge
- Outstanding skills in articulating the goals of complex systems, the end state design to achieve the goals and the breaking down of execution into discrete steps to arrive at the end state design
- A both technical, product and strategic understanding of how systems, customer experience and revenue generation work together in complex systems
- Capability to translate between business & product goals and system capabilities in a way that is understandable and actionable for multiple stakeholders
- The capability to leverage next generation AI/ML technologies within complex systems
- If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver & most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
- Where do PMs at Gusto work?
- We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are also actively hiring for the following hubs: Toronto, Canada, Los Angeles, CA, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.
- (1) Business Applications with Planned Wages (www.census.gov)
- Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
- 2-3 days
- Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
- Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Responsibilities
- Ownership: Revenue system of the systems that manage revenue communications to customers, including revenue focused in-product communications, sales calls and lifecycle communications
- Ownership
- For the above purposes, inclusive of content management (CMS tools such as Contentful), audience creation (CDP tools such as HighTouch) and decisioning systems (orchestration level tools such as Marketo and Iterable, as well as AI based digital decisioning automation)
- North Star: Contribute to achievement of the entirety of the company revenue goal. Revenue systems are expected to contribute to appropriately a 10-20% lift in aggregate incremental revenue contribution in any year
- North Star
- Collaborate: You will collaboratively partner with the following teams: Growth (Biztech, Expansion, Leads, Onboarding, Activation), Marketing (Lifecycle, and Sales (Revenue ops)
- Collaborate
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