Twilio - Principal Engineer
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems. • Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka). • Expert Proficiency • Java or Go • Architectural Mastery: Deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing "five-nines" (99.999%) resilient systems. • Architectural Mastery: • AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis. • AI-Native Workflow: • API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience. • API Excellence: • Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark). • Data Savvy: • Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms. • Infrastructure as Code: • Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority. • Leadership: • Desired: • Telecom Domain Expertise: Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks. • Telecom Domain Expertise: • Platform Thinking: Experience building "internal platforms" that enable other developer teams to move faster. • Platform Thinking: • Agentic Systems: Experience building or integrating AI agents into internal developer platforms or automated ops workflows. • Agentic Systems: • Location • This role will be remote and based in the West Coast, USA including San Francisco Bay Area. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• DRAW THE OWL: Lead the architecture and long-term technical roadmap for the Phone Numbers Platform, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale. • DRAW THE OWL: • ACCELERATE WITH AI: Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation. • ACCELERATE WITH AI: • BE AN OWNER: Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security. • BE AN OWNER: • WEAR THE CUSTOMER’S SHOES: Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows. • WEAR THE CUSTOMER’S SHOES: • EMPOWER OTHERS: Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality. • EMPOWER OTHERS: • RUTHLESSLY PRIORITIZE: Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation. • RUTHLESSLY PRIORITIZE: • WRITE IT DOWN: Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations. • WRITE IT DOWN:
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240.00 - $235,300.00. • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280.00 - $249,100.00. • Based in the San Francisco Bay area, California: $221,360.00 - $276,700.00. • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. • The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. • Application deadline information • Applications for this role are intended to be accepted until April 22nd, 2026, but may change based on business needs. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
No credit card. Takes 10 seconds.