ruby-labs - Billing Data Analyst
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• achelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field. • Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support. • Experience with popular BI tools such as Tableau, Looker, or similar • Solid understanding of statistical analysis, forecasting, and scenario modeling. • Experience running A/B tests and interpreting experiment results. • Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment. • Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders. • Curiosity, ownership mindset, and the discipline to maintain high-quality data work. • Experience with BigQuery, ClickHouse, or any cloud data warehouse. • Basic Python knowledge for data cleaning or simple analysis. • Exposure to subscription businesses or payment systems. • Understanding of disputes, chargebacks, declines, or fraud signals. • Familiarity with DBT or data quality frameworks. • Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Responsibilities
• Monitor, analyze, and report on key billing and support performance indicators and emerging trends. • Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery. • Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks. • Run A/B tests and experiments to evaluate billing and support strategies. • Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals. • Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics. • Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies. • Document analyses, workflows, and data logic to ensure clarity and consistency.
Benefits
• Discover the perks of being part of our vibrant team! We offer: • Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 • Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
No credit card. Takes 10 seconds.