Span.app - DevOps Engineer
Requirements
• 4+ years of experience in DevOps, Site Reliability Engineering, Platform Engineering, or a similar infrastructure-focused role. • Strong experience managing cloud infrastructure, ideally AWS, GCP, or Azure. • Hands-on experience with infrastructure-as-code tools such as Terraform. • Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or CircleCI. • Experience with containerization and orchestration technologies such as Docker and Kubernetes. • Proficiency in scripting and automation using Python, Bash, Go, or similar languages. • Experience implementing monitoring, logging, and observability solutions. • Strong understanding of networking, Linux systems, cloud security, and infrastructure best practices. • Experience troubleshooting production systems and improving reliability. • A proactive, ownership-driven mindset with the ability to operate independently in a fast-moving environment. • Strong communication skills and a collaborative approach to solving technical challenges. • Experience working at an early-stage or high-growth startup. • Experience supporting SaaS platforms or data-intensive applications. • Familiarity with AI/ML infrastructure, workloads, or deployment patterns. • Experience with customer-managed cloud environments, including Bring Your Own Cloud (BYOC) architectures. • Experience with SOC 2 compliance and infrastructure security controls. • Familiarity with distributed systems, databases, and high-volume data processing. • Experience building internal developer platforms or self-service infrastructure tooling.
Responsibilities
• Own and scale our infrastructure: Design, build, and maintain reliable, scalable, and secure cloud infrastructure to support our growing platform. • Improve CI/CD pipelines: Build and optimize automated build, testing, and deployment workflows to help engineers ship quickly and confidently. • Automate everything: Identify opportunities to eliminate manual processes through infrastructure as code, scripting, and automation. • Strengthen reliability and observability: Implement and improve monitoring, logging, alerting, and incident response processes to ensure system health and availability. • Optimize performance and costs: Monitor infrastructure utilization, identify inefficiencies, and improve performance while managing cloud costs. • Build secure systems: Partner with engineering and security stakeholders to implement infrastructure security best practices, access controls, and compliance requirements. • Enable developer productivity: Create tools, processes, and infrastructure that reduce friction and improve the developer experience. • Support production operations: Troubleshoot complex infrastructure issues, investigate incidents, and implement long-term improvements. • Collaborate across engineering: Work closely with software engineers to support new features, architectural decisions, and evolving infrastructure needs.
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