JetBrains - Customer Success Engineer - YouTrack (German speaking) - m/w/d

• Provide technical guidance and pre-sales engineering assistance to potential new customers. • Provide onboarding sessions for new customers and technical training for existing ones. • Develop key sales, demo, and promo materials for YouTrack and adapt existing demo setups for specific use cases. • Manage existing large accounts and work proactively to retain and develop them. • Act as a liaison between customers and the product team. • Recruit potential partners and work with existing ones to develop their YouTrack deployment capabilities. • We’ll be excited to have you on our team if you: • Have at least three years of customer-facing experience in project management, software development, or a related discipline. • Can speak and write English fluently, as it is the preferred language of communication with customers, partners, and the team. • Can speak and write German at a professional level, as it is required for customer interactions, including meetings, demos, and written communication. • Have strong interpersonal communication skills, both verbal and written. • Are comfortable giving both in-person and remote presentations, hosting Q&A sessions, and conducting product demos. • Have a technical background, experience with developer tools, and hands-on experience in software development, QA, system administration, release automation, or a related field. • Are able to work efficiently and independently in a distributed team. • Have a proven track record of building and developing relationships in the B2B sphere. • #LI-REMOTE#LI-JP1