penumbrainc - Sr SAP Basis Administrator
Responsibilities
• Perform day-to-day SAP S/4HANA BASIS administration, monitoring, performance analysis, and production support. • Monitor SAP systems, background jobs, interfaces, dumps, logs, system availability, and performance. • Coordinate SAP RISE/ECS incidents, service requests, maintenance, patching, and infrastructure activities. • Execute and support S/4HANA upgrades, patching, SAP Notes, kernel updates, and planned maintenance. • Manage SAP transports across DEV, QA, and Production environments and support system refreshes, client copies, post-copy activities, and technical validation. • Administer and monitor SAP HANA environments, backup/recovery, performance, and related technical activities. • Manage SAP BTP and Cloud Connector configurations, destinations, certificates, connectivity, Event Mesh, SAP IBP integrations, SAP Analytics Cloud (SAC), and SAP Cloud ALM. • Support and troubleshoot SAP S/4HANA SSO and authentication technologies, including SAML 2.0, Kerberos/SNC, SAP IAS/IPS, certificates, trust configuration, and related integrations. • Maintain technical integrations, including RFCs, APIs, OData services, web services, HTTP/HTTPS connections, CDS views, ALE/IDoc, and related technical connectivity. • Participate in business continuity, disaster recovery, failover testing, and recovery activities. • Troubleshoot production issues, perform root cause analysis, coordinate resolution, and prepare/maintain SOPs, runbooks, technical documentation, and operational procedures. • Follow established change management processes and support ITGC/SOX controls for transport, system changes, client settings, background jobs, patching, and technical administration. • Maintain required documentation and audit evidence; support internal/external audit requests with SAP technical logs, reports, and supporting evidence. • Follow security, segregation-of-duties, controlled-access, SAP operational standards, and identify opportunities to improve/automate BASIS monitoring and controls. • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures. • Understand relevant security, privacy, and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company. • Ensure other members of the department follow the QMS, regulations, standards, and procedures. • Perform other work-related duties as assigned.
Benefits
• A collaborative teamwork environment where learning is constant, and performance is rewarded.
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