capimoney - Senior Banking Partnerships Manager

• PARTNER STRATEGY & IDENTIFICATION • Define Capi's banking partner roadmap across entities, corridors, currencies and use cases — ensuring our customers can access the financial services they need, and proactively closing gaps before they become operational constraints • Lead market intelligence on the partner landscape: who is opening up, who is de-risking, who has the reach and risk appetite we need • Build the business case for new partner additions and advise leadership on portfolio-level resilience, redundancy, and sequencing trade-offs • Act as the central point of authority on banking partnerships across the organisation • Drive banking enablement for cross-functional initiatives with banking dependencies — including product launches such as card programmes or virtual IBANs • Provide leadership with clear, decision-ready reporting: partner status, risk flags, pipeline, and strategic recommendations • ONBOARDING & DUE DILIGENCE • Own end-to-end bank onboarding from first engagement to go-live: due diligence, KYB, legal review, compliance approvals, and technical readiness • Coordinate Legal, Compliance, Product, Treasury and Operations across every milestone, keeping dependencies visible and decisions moving • Represent Capi in bank-facing due diligence, compliance reviews, and contract negotiations throughout the onboarding process • GO-LIVE & OPERATIONAL READINESS • Drive readiness validation, testing coordination, access provisioning, and SOP execution • Define and lead go-live planning with clearly owned checkpoints and clean handovers to BAU • Ensure every new partner enters BAU with the documentation, escalation paths, and SLA framework in place to perform • RELATIONSHIP MANAGEMENT & PERFORMANCE • Own the post–go-live health of banking relationships: SLA tracking, incident management, escalation handling • Build deep relationships with counterparts at banks — at the relationship, compliance, and operational levels • Anticipate and manage risks to relationship continuity, including regulatory changes, policy shifts, and de-risking signals • Identify and act on opportunities to expand the scope, volume, or value of existing partnerships