scarlet - Knowledge Systems Lead

• You have 3+ years of experience in knowledge management, technical documentation, content systems, information architecture, content operations, or a related role, ideally in a complex B2B, technical, or regulated environment. • You think in systems. You care about how information is structured, maintained, searched, surfaced, and reused. • You have strong product and UX judgement. You understand that great user experiences reduce work for users. They make the right information easier to find, understand, and apply. • You are comfortable with complex subject matter. You do not need to be a regulatory expert, but you should be excited by the challenge of making regulatory expectations clearer without making them less precise. • You are technical enough to work closely with engineers. You may have experience with Markdown, GitHub, docs-as-code, headless CMSs, structured content, developer documentation, or AI retrieval systems. • You are interested in how knowledge should be consumed by both humans and AI systems. You understand that AI-ready content needs structure, source clarity, version control, and careful governance. • Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment.