Zócalo Health - Senior Product Designer
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Requirements
• 5+ years of product design experience, ideally in workflow-heavy, operational, or healthcare-adjacent domains • Proficiency in Figma (or equivalent) and comfort using AI-enabled design tooling (e.g., Figma AI, generative prototyping tools) to accelerate workflows • Experience designing internal tools or complex systems, not only consumer or marketing products • Strong ability to simplify complex processes into intuitive experiences • Comfort operating in ambiguous, early-stage environments where structure must be created • Experience collaborating closely with Product Managers and Engineers with an understanding of how designs translate into shipped software • Strong communication skills and ability to articulate design rationale • Experience in healthcare, Medicaid, or value-based care environments • Familiarity with designing for frontline or non-technical users (e.g., Community Health Workers, care coordinators) • Experience building or evolving a design system pragmatically in an early-stage org • Experience designing bilingual or culturally sensitive user experiences (Spanish a plus) • Experience designing dashboard, reporting, or data visualization interfaces • Familiarity with EHR or clinical workflow constraints • What you can expect from Zócalo Health • Equity compensation package • Comprehensive benefits including medical, dental, and vision • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Responsibilities
• Establish UX guidelines, interaction patterns, and a lightweight design system that engineering teams (in-house and contract) can build against • Own end-to-end design for care team workflows including outreach, intake, scheduling, and care coordination + member-facing touchpoints • Design reporting and data visualization surfaces that give care teams and operational leaders visibility into performance and workflows • Translate complex, real-world operational processes into simple, usable product experiences • Partner closely with Product Managers, Engineering, and Operations to ensure designs are feasible, adopted, and meaningfully improve how teams work • Create exploratory designs and prototypes to pressure-test ideas and support future-state product vision • Improve usability and consistency across existing MVPs through targeted, high-impact design improvements
Benefits
• Comprehensive benefits including medical, dental, and vision • Flexible PTO policy - take the time you need to recharge • $1,000 home office stipend • We provide the equipment needed for this role. • Opportunity for rapid career progression with plenty of room for personal growth. • You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. • At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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