xbowcareers - Data Analyst

• In this role, you will be pulling data from across the product, observability stack, and GTM systems to define and track key KPIs, ensuring the data is accurate, consistent, and meaningful across teams. You’ll partner closely with product, SRE, and engineering to analyze user behavior, debug issues through observability data, and align how metrics are defined and used, while also building dashboards and delivering insights that inform leadership decisions, product improvements, and revenue strategy. At the same time,you will ensure all data collection and reporting meets privacy and compliance standards, acting as the connective layer between raw data, technical systems, and business outcomes. • Data analysis for the finance and GTM teams, including data for strategic planning and forecasting. • Data analysis for product improvement and to inform the product roadmap. • Build and maintain dashboards for company-wide consumption and particularly for the leadership team. • Own data quality across the product and its observability stack. • Own the detailed definitions of KPIs that allow us to measure product development and quality. • Collaborate with the Site Reliability Engineering team where observability intersects with product reliability or debuggability. • Work with the Product Management teams to collaborate on gathering and analysis of product metrics and user-behavioral analytics. • Support the development teams in their use of observability pipelines, and ensure that the data semantics are aligned between teams and product components. • Ensure that data-gathering meets the privacy, security, and compliance needs of our customers. • Ensure that we comply with regulations governing data security and user privacy, such as GDPR and CCPA.