Dataiku - Senior Customer Success Engineer, North
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Requirements
• Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field. • Minimum of four years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction. • Strong written and oral presentation skills, capable of engaging both business and technical stakeholders. • Strong technical, analytical, and problem-solving skills. • Experience in building and operating communities of practice. • Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes. • Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users • Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required). • Preferably located within the Northeast region of the United States. • What will make you stand out • Never-ending intellectual curiosity, detail-oriented, and analytical. • Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL • Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership. • Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers. • Experience in Analytics/AI or other enterprise software (preferred but not required).
Benefits
• The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. • Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time. • $144,000—$152,000 USD • What are you waiting for! • At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page.
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