Anchorage Digital - Engineering Manager, Custody

Anchorage DigitalRemote - United States / Brazil - Latin America *1mo ago

Remote Staff LATAM Cryptocurrency Logistics Engineering Manager CTO Advisor Director of Operations Decision Making Team Management Coaching Team Leadership Goal Setting

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Requirements

Refine engineering roadmap, drive operational excellence, and create technology strategy for your team.
Showcase your expertise and judgement in tackling complex and ambiguous challenges, delivering scalable solutions.
Focus on and prioritize the health, happiness, personal/professional progression of every member on your team.
Complexity and Impact of Work:
Lead a team of Engineers and take responsibility for their quality of execution, timeliness of delivery, impact, and growth.
Be a mentor and advisor, providing coaching and feedback which levels up all those on your team.
Organizational Knowledge:
Take ownership over the quality of execution, timeliness of delivery, processes, impact and personal and professional growth for a single team.
Work closely with Product Managers to define investment in our products, ensuring harmony between our product plans, the bandwidth of the team, the realities of the technical landscape and your plans for the growth and structure of the team.
Communication and Influence:
Work with other engineering managers, product management, people/recruiting, and the rest of engineering to drive team growth, retention, and hiring moving forward.
Have a material influence on not only what Anchorage builds, but who builds it, taking ownership for the growth planning, recruiting and performance management of a team of Engineers.
You may be a fit for this role if you:
Have demonstrated experience managing, mentoring, and growing a geographically distributed team.
Have real world experience building complex distributed systems. We mostly use Go, however languages can be learned. We really care about your engineering and management skills more than any specific language or framework.
Enjoy building services from scratch and supporting them over a meaningful period of time.
Genuinely care about code quality and test infrastructure.
Prioritize end-user experience and business value over “cool tech.”
Have developed “computer science fundamentals”, i.e. concurrency, algorithms, and data structures (Formal CS degree NOT required).
Self-describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.
Although not a requirement, bonus points if:
You have experience with applied cryptography.
In your mind the word “crypto” stands for cryptography, not cryptocurrency.
You read blockchain protocol white papers for fun, and stay up to date with the proliferation of cryptoasset innovations.
You have professional experience with Go/Rust/TypeScript/Solidity.

Responsibilities

Oversee the engineering team responsible for custody systems and services in both US and Brazil markets.
Develop strategies to enhance product quality and customer satisfaction within the Custody division.
Lead cross-functional teams, including members from R&D, operations, sales, marketing, finance, HR, IT, legal, compliance, risk management, business development, procurement, facilities/real estate, supply chain, and customer service to ensure alignment with company goals.
Collaborate closely with the CTO on technology strategy for custody systems including hardware design, software architecture, security protocols, data integrity measures, system scalability, integration capabilities, user experience optimization, compliance adherence (e.g., GDPR), and disaster recovery planning.
Drive continuous improvement in engineering processes through the implementation of best practices such as Agile methodologies or DevOps principles to enhance efficiency, reduce time-to-market for new features/products, improve code quality standards, streamline development workflows, optimize resource allocation across projects, and ensure timely delivery against project milestones.
Establish a culture of innovation within the engineering team by fostering an environment that encourages creativity, experimentation, learning from failures, knowledge sharing among peers, mentorship programs for junior engineers/technicians, regular brainstorming sessions or hackathons to generate new ideas and solutions.
Monitor key performance indicators (KPIs) such as customer satisfaction ratings, product defect rates, system uptime percentages, response times in resolving technical issues reported by customers, time spent on debugging/testing activities versus feature development work, employee engagement scores within the engineering team to identify areas for improvement and implement corrective actions.
Participate actively in industry events such as conferences or trade shows related to custody systems technology where possible to network with peers from other organizations, learn about emerging trends/technologies relevant to our business needs, explore potential partnerships opportunities, identify new market segments for expansion and growth.
Represent the company at various levels of industry associations such as IEEE or IET (Institute of Electrical and Electronics Engineers) where appropriate by attending meetings regularly; participating in committees/working groups focused on custody systems technology standards, regulations, best practices for security protocols against cyber threats etc.; contributing to technical publications related to our products or services.
Maintain open lines of communication with senior management regarding business priorities and strategic direction; provide regular updates about progress towards goals/objectives set by leadership team through formal reports (e.g., monthly status meetings) as well informal discussions during one-on-one check-ins or imprompts conversations