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Jobs/Product Manager Role/telus-digital - AI Senior Product Lead
telus-digital

telus-digital - AI Senior Product Lead

Remote - Brazil1mo ago
RemoteStaffLATAMArtificial IntelligenceSoftwareProduct ManagerProduct OwnerTechnical WritingDocumentationProduct MarketingClient ConsultingGo-to-market Strategy

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Requirements

• C1 or C2 English Language proficiency • 5+ years of experience in the software development industry as a Product Manager, Product Owner, Technical Business Analyst, or related position, with a focus on navigating Data & AI-driven products • Experience working with stakeholders to elicit and define requirements for data-intensive platforms and intelligent automation • Conceptual understanding of AI-specific challenges, such as model reliability, response accuracy, and user trust • Firm grasp of accessibility standards (WCAG 2.1) and their integration into product development processes for enhanced inclusivity and compliance • Excellent interpersonal skills with the ability to communicate effectively with people of different roles and technical backgrounds • Experience in driving product vision, go-to-market strategy, and UI/UX discussions • Ability to quickly spin up on new technologies and understand constraints and platform-specific risks • Robust documentation and technical writing skills, with proficiency in using user stories, acceptance criteria, flow diagrams, API documentation, and logic maps for AI interactions • Strong technical acumen with a deep understanding of product development processes from concept to product launch and how data flows through modern backend architectures • Proven track record of facilitating scrum ceremonies (i.e., Stand-up, Refinement, Sprint planning, Retrospectives) to drive successful software development cycles • Demonstrated expertise in leading the kick-off of new features and designs, resulting in efficient project implementation and stakeholder satisfaction • Excellent user experience intuition and ability to develop empathy for users of your product • Experience as a mentor and leader who creates a safe environment where all ideas are welcomed and considered • Agency or consulting experience with a variety of clients and industries • A strong strategic understanding of Generative AI and Agentic AI workflows and their business applications • Experience with product research and strategy • Knowledge of UI/UX platforms and design thinking • Certified ScrumMaster and/or Certified Scrum Product Owner

Responsibilities

• Build strong, trusting relationships with key client stakeholders, gaining credibility as a "trusted advisor" • Lead client discussions around product vision and end-user needs • Elicit requirements and manage complex requirement backlogs that account for data quality, model behavior, and the unique lifecycle of AI features • Build a shared understanding of product requirements among all stakeholders (internal and external) • Drive a strategic product roadmap that considers business value, technical lift, dependencies, and the inherent uncertainty of AI-driven outcomes • Facilitate conversations around scope management and feature prioritization • Collaborate with product designers to create best-in-class user experiences that are feasible and within technical constraints • Run or assist in client journey mapping, user story mapping, and other product-oriented workshops • Lead technical discussions with engineers to help define the conceptual flow of data and agentic logic to guide feature development • Effectively leverage analytics and metrics data points to drive informed decision-making and enhance product strategies • Analyze and interpret data to identify patterns, trends, and opportunities for product optimization and improved user experiences • Manage and document technical dependencies, API needs, and ethical AI considerations • Provide meaningful contributions to the promotion of best practices, skills development, and process improvement • Mentor other Product Leads, informally or formally

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