fundingcircle - Collections Executive

• We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. • This role would suit someone from a Customer facing role/environment (6 months+) within a Financial Services organisation, OR it could equally suit a recent graduate or post apprenticeship. • Results-oriented and competitive: Experience of consistently achieving targets, SLAs, and KPIs while striving for continuous improvement. • Organised with great attention to detail, and the ability to use multiple systems concurrently in the workplace. • The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills. • Be a motivated and deadline-driven individual with the ability to work under pressure whilst maintaining the quality of work. • We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.