shadeform - Operations Specialist
Requirements
• Hands-on HubSpot experience — you've administered it before, not just used it; you know your way around workflows, custom properties, pipeline configuration, and reporting • Demonstrated experience maintaining CRM hygiene and managing pipeline and forecasting data with a high degree of accuracy • Strong operational instincts — you're organized, detail-oriented, and comfortable juggling both systems work and general ops tasks • Clear communicator who can work effectively across time zones in a fully remote environment • Nice to have: SQL or data analytics experience; comfort building reports from raw data
Responsibilities
• Own HubSpot administration end-to-end: manage configurations, workflows, properties, user access, and integrations to keep our CRM accurate and scalable • Maintain CRM hygiene and data integrity — monitor pipeline health, enforce data standards, and ensure our forecasting data is reliable and up to date • Support sales operations including deal tracking, reporting, and process documentation to help the sales team operate efficiently • Contribute to general business operations — helping the Operations Manager with cross-functional initiatives, vendor coordination, process improvements, and internal tooling • Build and maintain operational reports and dashboards that give leadership clear visibility into pipeline, revenue, and business performance
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