Tanium - Enterprise Services Engineer

• Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates • Identify opportunities for our customers to get greater value from the Tanium platform • Consistently and cogently address our customers’ needs through astute verbal and written communication skills • Contribute to and track activity, after action, root cause and daily status reports • Document best practices and Play Book entries • Work closely with CSMs on improving Tanium operational status within key accounts • Provide technical direction to customer IT support staff • We’re Looking For: • We’re Looking For: • BA/BS or equivalent experience required • 5+ years of experience in IT/Consulting • 5+ years of experience in Systems Administration/Engineering • Hands-on Tanium experience will be a major plus • Ability to speak German, Spanish or French will be a major plus • Strong troubleshooting skills • Ability to articulate and communicate • Endpoint Security • Endpoint Support/Troubleshooting • Incident response • Systems Management • Systems Administration • Software Engineering • Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.) • Demonstrated critical thinking skills • Ability to break a problem down into manageable, ordered piece parts • Ability to convey problem statement and plan of attack to others • Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. • Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit www.tanium.com and follow us on LinkedIn and X. • On a mission. Together. • At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. • As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. • Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. • Taking care of our team members • Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.