Valtech - Experience Operations Director - Dubai
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Requirements
• 8 or more years in digital design, product, or experience delivery • Strong hands on background across UX and UI • Experience leading delivery or improving design operations • Comfortable working with cross functional teams and clients • Strong understanding of UX and UI in real delivery environments • Clear sense of quality and attention to detail • Ability to structure work and create clarity in complex situations • Confident working with tools, documentation, and workflows • Calm and organized under pressure • Additional strengths • Experience with design systems and scalable approaches • Understanding of front end, motion, or interaction design • Interest in using AI and modern tools to improve delivery • Your application process • Once you apply, our Recruitment team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let us know. • Commitment to reaching all kinds of people • We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
Responsibilities
• Delivery and execution • Own the delivery of experience design work across projects and clients • Translate experience direction into clear and actionable plans • Ensure UX, UI, motion, and content outputs are consistent and high quality • Make decisions to maintain quality under real constraints • Protect the integrity of the experience through handover to engineering • Delivery strategy and standards • Define how experience design is delivered across projects and programs • Establish clear standards for workflows, documentation, and quality • Work closely with leadership to shape delivery approaches • Balance quality, speed, and feasibility in day to day work • Design operations and workflow • Establish scalable ways of working across teams and projects • Improve collaboration between design, product, and engineering • Define and apply documentation standards that teams can follow • Support delivery across geographies and with external partners • Create clarity in how work moves from concept to execution • Team support and production • Support designers in their day to day work • Manage resourcing, timelines, and coordination • Remove blockers so teams can focus on design • Help maintain consistency and quality across the team • AI and operational improvement • Explore how AI and tools can improve workflows and delivery • Identify opportunities to automate and simplify work • Support the team in adopting new tools in a practical way • Continuously improve how the team works • How you work with others • You work from clear experience direction while collaborating closely with design, product, and engineering teams. • You are the point of authority for experience delivery within projects. You guide teams and stakeholders toward decisions that support both quality and feasibility. • You work closely with the Head of Experience and other leads, contributing to how the department evolves while owning delivery within your scope.
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