ElevenLabs - Talent Operations
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Requirements
• This is a hands-on program management role. You'll be the connective tissue between our internal recruiting team, external partners, and hiring stakeholders — making sure nothing falls through the cracks when we're moving at speed. Once the immediate surge is resourced and running, you'll expand into broader Talent Ops programs: tooling, automation, data, and process design. • Proven experience managing recruiting vendors, staffing agencies, or contractor workforces — you know how to hold external partners accountable to results. • Strong program management instincts: you can run multiple workstreams simultaneously without dropping balls. • Comfortable building structure where little exists — capacity models, trackers, SOPs, and reporting from scratch. • Data-driven: you track what matters, spot problems early, and communicate clearly with numbers. • Excellent stakeholder management — you can work across recruiting, finance, and hiring managers without friction. • Experience supporting high-volume or international hiring surges. • Familiarity with ATS platforms, particularly Ashby. • Ability to vibe-code or automate workflows to reduce manual overhead. • If you enjoy working in a fast-paced environment, making data-driven decisions, and driving business impact, this could be a great fit. • This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Own relationships with hiring agencies and recruiting contractors end-to-end — sourcing, onboarding, performance tracking, and vendor management. • Build and maintain capacity plans that map hiring demand to recruiter and agency supply, flagging gaps before they become blockers. • Program manage surge hiring initiatives, coordinating across internal recruiters, external partners, and recruiters to keep pipelines moving. • Design lightweight but durable SOPs for how we engage and manage external recruiting partners at scale. • Track and report on agency and contractor performance, cost-per-hire, and fill rates — surfacing insights to improve how we deploy capacity. • Transition into broader Talent Ops work over time: workflow automation, tooling, dashboards, and recruiter enablement: identifying and recommending the agencies we work with, and supporting a seamless calibration process..
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. • Innovative culture: • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. • Growth paths: • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Learning & development • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Annual company offsite: • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Co-working • ElevenLabs is scaling fast — and Talent Operations is at the center of making that happen. We're looking for someone to own the infrastructure behind a high-volume, high-urgency hiring push: managing recruiting agencies, onboarding and coordinating recruiting contractors, and ensuring we have the capacity and vendor ecosystem to hit aggressive headcount targets. • This is a hands-on program management role. You'll be the connective tissue between our internal recruiting team, external partners, and hiring stakeholders — making sure nothing falls through the cracks when we're moving at speed. Once the immediate surge is resourced and running, you'll expand into broader Talent Ops programs: tooling, automation, data, and process design.
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