Keeper Security - Human Resources Generalist, APAC
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Requirements
• 2-5 years experience in HR roles, with a focus on payroll, benefits and legal compliance • General knowledge of Japanese HR laws, regulations, and best practices • Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills • Ability to maintain confidentiality and handle sensitive information with discretion • Proficiency in HRIS (Human Resources Information Systems) • Baseline knowledge of Excel and GSuite • Strong problem-solving skills and attention to detail • Exceptional organizational and time management skills • Ability to multitask and prioritize tasks in a fast-paced environment • Team player with a collaborative and proactive approach • General flexibility and adaptability to change • Flexible schedule (occasionally required to flex hours to accommodate US time zone aligned meetings) • Ability to go into our Tokyo office headquarters 5 days a week • Bachelor’s degree in human resources, business administration, psychology, or related field • GHR-P, CHRP, SPHRi, HRIP, JHRS, HRAI or any other applicable HR Certification (any level) • Experience working with ATS (Applicant Tracking Systems) and LinkedIn Recruiter • Strong MS Office skills (Excel/Word in particular) • Experience with Japanese Labor and Employment Law litigation support
Responsibilities
• Human Resources • Collaborate cross-functionally to facilitate and support people processes and initiatives with a focus on continual improvement and a positive employee experience • Ensure full compliance with Japanese labor laws and local employment regulations - by implementing, monitoring, and continuously updating HR policies, procedures/practices • Provide guidance to managers and employees on statutory requirements, mitigate compliance risks, and partner with Internal and external Legal counsel to address regulatory changes and audits • Own and manage the APAC new hire onboarding process including generating offer letters, initiating pre-employment screening, organizing and conducting new hire orientation, continually refreshing the HR onboarding content, administering onboarding surveys and supporting managers in facilitating onboarding check-ins • Coordinate with the larger HR team to roll out the APAC portion of the monthly performance management process including launching the process in the human resource information system (HRIS), monitoring and managing progress and preparing compensation planning spreadsheets • Process APAC employee changes such as promotions, transfers, and terminations and maintain accurate employee data in the HRIS • Prepare reports on HR metrics, such as turnover and headcount, and fulfill ad hoc reporting requests • Various general HR activities, such as separation conversions/offboarding, exit interviews and employee relocations • Interact with employees and managers to provide basic employee relations support and manager coaching • Promote a positive work environment through employee engagement initiatives and communication strategies • Assist with HR projects and initiatives as assigned • Potentially assist with covering General HR matters and Payroll for other APAC regional EoR (Employer of Record) set ups, including Australia, as we grow • Communicate with Japanese and English speaking employees, vendors, and stakeholders, both verbal and written • Support Japan payroll processes by entering payroll changes, ensuring timesheet completion & accuracy, conducting payroll audits and providing an initial review of the payroll preview • Prepare data input for anniversary, promotion and compensation changes • Facilitate the ongoing tracking and management of PTO usage • Assist in disseminating sales incentive plans and commissions statements • Document and notify employees and managers of promotion and compensation changes • Assist with payroll tax, unemployment reporting and other tracking requirements • Provide general APAC benefits support including fielding first-level employee benefits questions, maintaining benefits marketing materials and compliance • Coordinate employee communications, monitoring active enrollments and providing reporting support • Assist with annual Health Check tracking, payment processing and facilitation • Assist with regular updating of APAC related HR policies, process documentation and maintenance of employee files • Work as a trusted advisor on all Japanese related HR and Employment law matters (and when necessary, a liaison with outside legal counsel) • Maintain employee records and in compliance with applicable local laws and regulations • Serve as the APAC HR liaison with the information security team to facilitate the implementation of compliance best practices and track the completion ongoing compliance training • Assist with all compliance and audit-related reporting requests • Support full-cycle recruitment for Japan and APAC roles in partnership with the global recruiting team, coordinating hiring processes (interview scheduling, communicating with internal stakeholders, etc.) and ensuring a seamless, locally relevant candidate experience • Collaborate with the global Talent Acquisition team to leverage relevant Japan and APAC recruiting channels (e.g., agencies, job boards, referrals) and strengthen a regional talent pipeline aligned with global hiring strategies • Ensure compliance with Japanese labor laws and company policies while providing local market insights and tracking hiring metrics to inform global hiring efforts
Benefits
• Keeper Candidate Privacy Notice • This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). • 1. Data We Collect • Data We Collect • Information You provide: • Employment history, qualifications, work eligibility • Application responses and uploaded documents • Information We generate: • Interview notes, assessments, communications • Scheduling information • Information From Others: • Recruiter/referral information who submit your profile • References (with your consent, before final offer) • Public professional profiles • Background verification (post offer) • Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements • 2. How We Use Your Data • How We Use Your Data • Assess your application and suitability • Manage interviews and recruitment workflow • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) • Comply with employment law obligations • Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process) • Contracting steps (for progressed candidates) • Legal and regulatory compliance obligations; explicit consent where required • 4. Who We Share Information With • Who We Share Information With • HR, hiring managers, interviewers*, IT support for system administration • Note - diversity and equal opportunity data is not shared with hiring managers. • Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers • Background verification vendors (post offer) • Recruitment agencies (where applicable) • Tools to support communication, collaboration and to securely store your data • Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. • 5. International Transfers • International Transfers • Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. • Security • We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. • Retention • We keep your data for 24 months from your last application activity, then delete or anonymize it. • You opt into our talent database for further retention by providing consent (extended retention) • You're hired (transfers to employee records) • Your Rights • You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements • Object to or restrict processing • Withdraw consent (where applicable) • Request data portability • Lodge a complaint with your data protection authority • If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. • When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. • 9. Automated Decisions • Automated Decisions • Keeper does not make hiring decisions using solely automated processing. • 10. Contact - Candidates can send privacy questions to: [email protected]
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