Founding Forward Deployed Engineer
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Requirements
• You think like a founder. When you walk into a customer, you're curious about the business, digging into what's broken, and figuring out what to build that doesn't yet exist. You're scrappy and resourceful, you move fast enough to learn, and you're as comfortable in a strategic discussion with a CEO as you are deep in a codebase. You've shipped actual products that real people use, that drove real outcomes - and you want to do it at a higher level of ambition. • 0-to-1 build track record. You've built production software from scratch in ambiguous environments. You can point to something that didn't exist before you showed up and is now used by real people at scale. • 0-to-1 build track record. • Production AI experience. You've shipped AI-powered solutions in the real world - prompt engineering, agent development, evaluation frameworks, deployment at scale. Not just prototypes. • Full-stack technical depth. Strong programming skills across the stack with a deep understanding of and experience with how enterprise systems actually work. • Full-stack technical depth. • Business acumen. You can walk into a customer, identify where the real problems are, and connect that diagnosis to a product hypothesis - without being handed a brief. • Business acumen. • Customer instinct. You build trust quickly at every level of an organization, communicate with clarity, and know how to tailor your depth to the room. • Customer instinct. • Builder's judgment. You know what's actually buildable, how long it will take, and when to simplify scope to get something real into production faster. You spot problems early and solve them independently. • Builder's judgment. • Curiosity and scrappiness. You're driven to understand problems deeply before solving them, and resourceful enough to find a path forward when none is obvious. • Curiosity and scrappiness. • Experience. 4+ years in technical roles with a track record of shipping production software. Former technical founders are strongly encouraged to apply. • Willingness to travel. This role requires 25–50% travel. • Willingness to travel. • Experience as a founder, at a top-tier technology company, or in a forward deployed engineering role. A technical degree in CS, engineering, math, or a related field. Deep familiarity with LLMs, retrieval systems, and evaluation frameworks. Experience driving technology adoption inside large enterprises. • Location: • This role is remote and requires travel 25-50% of the time
Responsibilities
• Build production AI applications using Glean's platform including custom agents, workflows, connectors, and integrations that solve real business problems • Develop deep customer relationships and manage executive stakeholder engagement throughout the lifecycle of your engagements • Guide customers through the end-to-end deployment of Glean in complex enterprise environments, ensuring smooth implementation and rapid time to value • Stay current on LLM advancements and AI tools to bring the latest capabilities to customer deployments • Shape the product roadmap by sharing field learnings about platform strengths and opportunities for development • Build lasting partnerships with customers while identifying new ways to deploy AI throughout your engagements • 4+ years in technical, client-facing roles such as Forward Deployed Engineer, Software Engineer or Solutions Architect. Former technical founders are strongly encouraged to apply • Production LLM experience including prompt engineering, agent development, evaluation frameworks, and deployment at scale • Strong full-stack programming skills and experience building custom integrations in hybrid or SaaS environments, with a track record of shipping production software • Cloud platform experience with GCP, AWS, or Azure • Enterprise systems knowledge including networking, security frameworks, and common business application stacks • High agency and comfort with ambiguity—you spot problems early and solve them independently • Strong communication skills with both technical teams and business stakeholders • Founder mentality: scrappy, resourceful, and outcome-driven • Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders. • Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost. • Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption. • Location: • This role is remote
Benefits
• The standard range for this position is $160,000-$270,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Special Note: This range encompasses varying levels of the role, you will be assessed for your level during the interview process. • We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. • We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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