Build production AI applications using Glean's platform including custom agents, workflows, connectors, and integrations that solve real business problems
Develop deep customer relationships and manage executive stakeholder engagement throughout the lifecycle of your engagements
Guide customers through the end-to-end deployment of Glean in complex enterprise environments, ensuring smooth implementation and rapid time to value
Stay current on LLM advancements and AI tools to bring the latest capabilities to customer deployments
Shape the product roadmap by sharing field learnings about platform strengths and opportunities for development
Build lasting partnerships with customers while identifying new ways to deploy AI throughout your engagements
4+ years in technical, client-facing roles such as Forward Deployed Engineer, Software Engineer or Solutions Architect. Former technical founders are strongly encouraged to apply
Production LLM experience including prompt engineering, agent development, evaluation frameworks, and deployment at scale
Strong full-stack programming skills and experience building custom integrations in hybrid or SaaS environments, with a track record of shipping production software
Cloud platform experience with GCP, AWS, or Azure
Enterprise systems knowledge including networking, security frameworks, and common business application stacks
High agency and comfort with ambiguity—you spot problems early and solve them independently
Strong communication skills with both technical teams and business stakeholders
Founder mentality: scrappy, resourceful, and outcome-driven
Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.
Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.
Location:
This role is remote
Benefits
The standard range for this position is $160,000-$270,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Special Note: This range encompasses varying levels of the role, you will be assessed for your level during the interview process.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.