NetDocuments - Senior Manager, Product Design
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Requirements
• 8+ years of UX experience, with 4+ years managing designers and/or researchers. • Experience leading UX across multiple teams or product areas in complex SaaS or enterprise environments. • Strong foundation in user-centered design, UX research, and design systems. • Proven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadership. • A portfolio demonstrating design leadership, systems thinking, and measurable user and business impact. • Ability to operate in ambiguity, balance strategic vision with execution, and manage multiple priorities. • Strong collaboration skills with product and engineering partners. • AI & Emerging Technology Experience • Experience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflows. • Understanding of AI-specific UX challenges including trust, explainability, and graceful failure. • Familiarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflows. • Curiosity and a growth mindset toward emerging technologies and their impact on product and design. • What Will Make You Stand Out • Experience designing for legal technology or other regulated, complex domains. • Experience scaling design systems and practices across multiple teams. • Demonstrated success integrating AI into both product experiences and internal team workflows. • Strong perspective on the future of AI in professional software and UX design.
Responsibilities
• NetDocuments is seeking a Senior Manager, Product Design to lead the design and research efforts shaping our next generation of products, including AI-powered experiences that are transforming how legal professionals draft, review, and organize their work. • In this role, you will lead a multidisciplinary UX team, define how AI capabilities are integrated into the product, and partner closely with Product and Engineering leadership to deliver intuitive, trustworthy, and high-impact user experiences. You will operate at the intersection of design leadership, product strategy, and emerging AI technologies, influencing both product direction and how design operates across the organization. • Drive AI Product Strategy & Experience Vision • Lead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience vision. • Define how AI surfaces in the product, including patterns for trust, transparency, explainability, and user control. • Guide product direction by balancing customer needs, business goals, and technical feasibility. • Represent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertise. • Define Design Systems & Scalable Experience Patterns • Own and evolve design system strategy, including governance, contribution models, and cross-team adoption. • Establish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loops. • Ensure consistency, scalability, and quality across all product surfaces. • Drive alignment between AI capabilities and the broader product ecosystem. • Elevate Craft & Design Quality Across Teams • Set and maintain a high bar for design quality across interaction design, visual design, content, and system thinking. • Establish design review processes, quality standards, and evaluation methods including accessibility and usability best practices. • Define what great AI-powered professional workflows look like and ensure consistent execution across teams. • Lead Team & Influence Design Culture • Lead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career development. • Champion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflows. • Identify opportunities to integrate AI into team processes to improve efficiency and output quality. • Partner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectiveness. • Promote a culture of inclusive design, continuous improvement, and evidence-based decision-making.
Benefits
• The posted cash compensation for this position includes on-target earnings. Individual compensation packages are determined based on factors such as experience, skills, location, and other job-related considerations. • Equal Opportunity
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