Ledger - Platform Engineering Director
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Requirements
• 10+ years’ experience in software and platform/infrastructure engineering, including senior technical leadership • Bachelor’s degree in Computer Science, Engineering, or equivalent experience • Proven experience leading platform or infrastructure engineering teams, including managers and senior ICs, in distributed and matrixed environments • Deep expertise in AWS, Kubernetes, containerisation, infrastructure as code, and CI/CD/deployment automation • Experience designing, building, and operating developer platforms or internal PaaS • Knowledge of platform engineering patterns (e.g. golden paths, paved roads), service mesh, and API management • Strong background in production system architecture, capacity planning, performance optimisation, and incident leadership • Excellent communication skills with senior and executive stakeholders • At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: • Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week • Health & Wellness support - Health and Life Insurance. • Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. • Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. • Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. • For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. • We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Responsibilities
• Strategic Leadership • Define and execute the platform engineering strategy aligned with business objectives and Infrastructure & Operations goals • Lead and manage the Platform Engineering team to high performance • Establish and govern best practices, standards, and architecture for platform services and production cloud infrastructure • Partner with engineering leadership and Infrastructure & Operations teams to define platform and production system requirements • Act as the final escalation point for complex platform engineering issues beyond Level 2 operations support • Platform Development & Infrastructure • Oversee the design, development, and maintenance of developer platforms enabling application delivery, CI/CD, and deployment automation • Build and maintain platform infrastructure, cloud environments, and tooling in line with architectural standards and requirements • Design and operate scalable, highly available, and reliable production systems and services • Lead initiatives for infrastructure as code (IaC), observability, and monitoring across development and production environments • Provide expert-level technical leadership during complex platform, infrastructure, and production incidents • Team Management • Recruit, mentor, and develop platform engineers at all levels • Foster a culture of innovation, collaboration, and continuous improvement • Manage team performance, career development, and succession planning • Allocate resources effectively across multiple platform initiatives • Build strong cross-functional relationships with Infrastructure & Operations, Engineering, Product, Security, and SRE teams • Provide architectural guidance and mentorship to SRE and Level 2 operations teams, including transition-to-support and advanced troubleshooting • Technical Excellence • Drive adoption of modern platform engineering practices (e.g. GitOps, service mesh, API gateways) • Ensure platform and production infrastructure security, compliance, and cost optimisation • Evaluate and integrate new technologies to enhance platform capabilities and production system reliability • Maintain technical documentation, architecture diagrams, and advanced operational runbooks • Lead post-mortems and root cause analysis for escalated platform and cloud infrastructure incidents, driving improvements with SRE teams • Design and own disaster recovery, backup, and high-availability strategies for cloud infrastructure • Collaborate with Service Quality Management (SQM) teams on incident and problem management
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