OKX - HR Operations Manager, Hong Kong

• Serve as the primary point of contact for our HK population, addressing their unique needs and challenges. • Identify and implement strategies to improve existing HR processes for HK employees, ensuring efficiency and effectiveness. • Understand and fulfil the HR needs of HK employees and managers, providing excellent customer service while adhering to established processes and controls. • Collaborate to improve efficiency and consistently execute all HR business processes. • Lead the review, updating, and creation of employment documents for compliance in a HK workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents. • Participate in special projects on a local and global basis as required (20% of the time). • What We Look For In You • Bachelor's Degree with minimum 7 years of HR Operation experience in a fast-paced environment • Fluency in written and spoken English and Chinese (Mandarin or Cantonese) • Strong customer orientation in the delivery of internal services • Ability to manage and prioritize multiple work streams rapidly and effectively • Strong aptitude for problem solving and the drive to think creatively • Ability to work independently, under pressure with frequent deadlines • Ability to handle confidential information, professionally and appropriately