seconddinner - Senior Technical Producer II (MARVEL SNAP)
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Experience shipping and supporting a live game or live service as a technical producer or technical program manager • Familiarity with e-commerce or direct-to-consumer platforms, including payment flows, storefront management, and player-facing transactions • Hands-on experience with a version control software like GitHub • High levels of empathy and support for team members • Positive and optimistic leadership style and the ability to stay cool under pressure • Excellent and flexible communication skills whether in person, over Zoom, or in writing • Comfortable with ambiguity while working to reduce the cone of uncertainty • Love for playing and making great games • GitHub (or similar) • Experience with AWS or another Cloud provider • Experience working on a live mobile game • Experience with the app stores – Apple App Store, Google Play Console, Steamworks, Samsung Seller Portal • The total compensation for this position includes a new hire offer base salary range of $185,000 to $207,500 USD + equity + comprehensive benefits + potential for discretionary performance bonuses. • Individual pay within this salary range may span multiple levels within the discipline and is determined by assessed job-related skills, experience, relevant education or training. It also factors in market demands and business needs. The disclosed range is not adjusted based on location and may be subject to change or modification based on business needs in the future. Your recruiter can answer any questions about new hire total compensation during the hiring process. • An overview of the benefits and perks at Second Dinner: • Medical, Dental, and Vision insurance plans with Second Dinner paying 100% of premiums for employees and 75% for dependents for many plans • 401(k) contribution with no waiting period • 16 weeks paid parental leave with no waiting period • Home office improvement bonus • Paid Vacation & Sick time • Up to 10 BetterHelp sessions covered each benefits plan year • Remote-first with core overlap hours between 10AM and 4PM PT • Company Winter Holiday shutdown (Dec 25-Jan 1) • Company Summer Holiday shutdown (week of July 4) • Company Events - In-person Summer all-hands gathering, in-person holiday party, and virtual events throughout the year
Responsibilities
• You will report to the Director of Production in charge of Marvel SNAP production. Your primary responsibility is to partner with engineering, design, and live operations teams to build, grow, and maintain the Marvel SNAP webshop — our direct-to-consumer e-commerce platform. If you love crafting world-class player experiences and collaborating with extraordinarily talented cross-functional teams, then APPLY! • Own the end-to-end production of the Marvel SNAP Shop team, including mobile, steam and web storefronts, from feature development through live operations • Partner with product, engineering, and design teams to define requirements, prioritize the backlog, and deliver improvements on schedule • Oversee and make critical decisions on issues, ensuring fast resolution with minimal player impact • Coordinate release schedules and configuration changes with product, marketing, QA, engineers, and design • Follow and evolve checklists to build, deploy, and release updates, and manage live configuration changes • Monitor performance, payment flows, and transaction health; proactively identify and escalate anomalies • Manage external development and platform partner relationships related to payments, storefronts, and integrations • Work with engineers to improve performance, reliability, and conversion as well as reducing operational costs • Proactively identify and mitigate bottlenecks to keep the team running smoothly • Ensure the team works at a sustainable pace and continuously improves • Production nuts and bolts: task tracking, bug assignment, running retrospectives, running meetings • Champion the project vision to the team
Benefits
• $185K – $207.5K • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • We highly recommend a cover letter, so we can get to know you better :) • or drag and drop here • Not currently, but I am relocating to the USA • How many years of professional experience do you have as a Technical Producer? • How many years of experience do you have working on live service free-to-play products? • How many years of experience do you have working with e-commerce and/or direct-to-consumer? • (Select all that apply) • GitHub (or other version control systems) • Statsig (or other experimentation/configuration management tools) • Jira / task tracking systems • Live ops dashboards / monitoring tools • Payment platforms (e.g., Stripe, Adyen, etc.) • CMS or storefront management systems • None of the above • Nintendo Switch • Web / Browser-based games • I have not shipped a game on these platforms • Don't worry, if you have not shipped a game, that's ok!
No credit card. Takes 10 seconds.