• We care more about hunger and grit than years on a resume. You might come from a platform, security, or data infrastructure background - what matters is you've owned the unglamorous stuff that everything else depends on.
• Deep in security - access controls, PII protection, and compliance aren't an afterthought for you, they're a discipline
• Deep in infrastructure - you know reliability, observability, database performance, and data pipelines from real production experience, not just theory
• A driver of standards, not just a follower of them - you set the bar and hold teams accountable for meeting it, even when that means an uncomfortable conversation
• Comfortable owning ambiguity - this role doesn't come with a fixed roadmap; you're helping define what "good" looks like here
• Move Fast – Act decisively, iterate quickly, optimize for momentum.
• Always Overdeliver – We exceed expectations in everything we do.
• Think Customer-First, Always – The customer experience drives every decision.
• Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
• Say It How It Is – Transparency and direct communication build trust.