ppro - Payment Scheme Compliance Manager
Requirements
• Strong understanding of the payments industry, particularly local payment schemes and their governance frameworks. • Demonstrable experience interpreting and applying scheme rules in a commercial or operational setting. • Proven ability to develop and implement compliance processes from the ground up. • Excellent stakeholder management skills, including experience liaising with external scheme representatives. • Strong analytical and problem-solving skills, with the ability to interpret complex rules and translate them into actionable requirements. • Confident communicator with the ability to influence at all levels of the business. • Self-motivated and comfortable working independently in a role with significant autonomy.
Responsibilities
• Establish and manage a robust compliance process or a diverse portfolio of European payment methods, each with its own set of scheme rules. • Develop efficient processes to ingest, interpret, and monitor scheme rule changes, ensuring the business remains fully compliant. • Act as the subject matter expert on scheme rules, providing guidance and training to internal teams. • Collaborate cross-functionally with Product, Legal, Risk, Compliance, Operations, and Commercial teams to ensure rule changes are operationalised effectively. • Maintain proactive relationships with payment schemes to stay ahead of upcoming changes, requirements, and potential impacts. • Identify, escalate, and manage compliance risks, including the ability to challenge or lobby against rules where necessary to protect commercial and operational interests. • Build the function’s infrastructure, including documentation, monitoring tools, and reporting frameworks. • Support the long-term growth of the scheme compliance function by defining resource requirements and onboarding future team members.
Benefits
• Opportunity to shape and build a new function from inception. • High-impact role with direct influence on strategic and operational decision-making. • Collaborative and supportive company culture. • Competitive salary and benefits package. • Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year • Learning and Development - We offer a GBP 500 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. • Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. • Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. • Workplace Nursery Scheme - Save on childcare through salary exchange • Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet • Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more. • Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. • Pet-friendly office- Because work is better with your paw-tners by your side • Our Principles: • We get things done: We are courageous; we take ownership, make decisions and get things done. • We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent • We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. • We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. • We work as a team: We collaborate closely and value team success over individual achievement.
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