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Sapio Sciences

Sapio Sciences - People Operations Lead

Remote - USA / East Coast time zone+ Equity5d ago
RemoteStaffNABiotechnologySoftwareLife SciencesPeople Operations ManagerCHROHead of PeopleBenefits AdministrationPerformance ManagementExecutive SupportWorkdayRippling

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Requirements

• 5–7 years of HR/People Operations experience, ideally in a fast-moving, technology-driven, or PE-backed company environment. • Hands-on payroll processing experience required; multi-state or global payroll experience strongly preferred. • Demonstrated experience with HRIS platforms (e.g. Rippling, Workday, BambooHR, or similar); comfort building or improving system workflows. • Working knowledge of benefits administration, leave management, and employment compliance fundamentals across relevant jurisdictions. • Strong data skills — you can build a pivot table, spot an error, and present clean numbers confidently; experience supporting or executing performance review cycles and compensation processes. • You’re proactive and solutions-oriented, you identify problems before they escalate and come prepared with a recommendation, not just a question. • You’re comfortable with ambiguity and thrive in environments where not every process is fully defined, so you ask the right questions, exercise good judgment, and keep things moving. • You exercise strong judgment about what to resolve independently and what to escalate, keeping leadership appropriately informed without requiring handholding on routine matters. • You’re highly organised and reliable, colleagues and stakeholders trust you to meet deadlines, follow through on commitments, and keep all the moving parts in order. • You handle sensitive situations with discretion, professionalism, and empathy, people feel comfortable coming to you precisely because you’re trustworthy and approachable. • You’re a natural systems thinker who looks for smarter ways to work, you spot inefficiency, ask the right questions, and drive improvements that make the whole team more effective. • Experience in a life sciences, biotech, or SaaS company environment; familiarity with UK or other international employment practices; exposure to equity administration is all advantageous. • PHR, SHRM-CP, or equivalent certification is a plus.

Responsibilities

• Own the accuracy and completeness of all employee data across HRIS and related systems; identify and drive system integrations and automation opportunities to reduce manual effort and improve data integrity. • Execute semi-monthly and bi-weekly payroll processing for a global employee population, ensuring accuracy and compliance across multiple geographies, and partner with Finance on reconciliation and reporting. • Administer first-line compensation and benefits processes, including offer letter generation, merit cycle data management, enrolments, life events, and carrier coordination; serve as the primary employee-facing contact for benefits enquiries. • Own the full onboarding experience from offer acceptance through the first 90 days and manage offboarding end-to-end; continuously improve both processes based on employee feedback and operational efficiency opportunities. • Serve as the first point of contact for employee questions and concerns, providing accurate, timely, and empathetic responses; triage employee relations matters and escalate complex or risk-bearing issues to the Head of People appropriately. • Coordinate and execute annual and mid-year performance review cycles, including timeline management, system configuration, communication rollouts, and manager and employee support. • Maintain standard HR dashboards and reporting cadences (headcount, attrition, compensation, hiring activity); respond to ad hoc reporting requests and proactively surface data trends or anomalies to leadership.

Benefits

• At Sapio Sciences, we recognise that our people are our greatest strength. That’s why we’re proud to offer: • A competitive salary and benefits package • Flexibility to work remotely, with opportunities to travel • A comprehensive onboarding and training programme • Ongoing opportunities for professional growth and development • A collaborative, inclusive and supportive work environment • At Sapio Sciences, our people are at the heart of everything we do. Our lab informatics solutions are powered not just by technology, but by a shared commitment to our core values—what we proudly call The Sapio Seven, aka • Embrace the future • Make a difference • Be true partners • Act with empathy • Commit to transparency • Excel in quality • These values shape how we work, how we grow, and how we deliver impact for our clients every day. • Reasonable Adjustments • We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application, interview & assessment process, please let us know. We will work with you to support your needs in confidence. • Equal Opportunity • Sapio Sciences hires based on merit, capability, and potential. Selection decisions are made using job-related criteria aligned to the needs of our customers and business.

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