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Jobs/Chief of Staff Role/Interrahealth - Chief of Staff
Interrahealth

Interrahealth - Chief of Staff

Remote - Boston, Massachusetts, USA$190k - $290k+ Equity1mo ago
RemoteDirectorNASoftwareChief of StaffReportingGovernance

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Requirements

• Experience leading complex, cross-functional initiatives in fast-paced, high-performance, analytically rigorous environments (e.g., strategy, operations, finance, or transformation roles). • Background in high-growth SaaS or healthcare technology environments • Exceptional analytical horsepower and structured thinking • Strong business judgment and comfort with ambiguity • The ability to move seamlessly between analysis and execution • Executive presence and strong communication skills • High EQ and ability to build trust across functions

Responsibilities

• The scope of the role will evolve based on enterprise priorities. Key areas of focus include: • Enterprise Value Creation & Cross-Functional Execution • Leading a pricing and packaging refinement effort to improve revenue quality and consistency across business units • Driving a vendor and technology spend review to identify cost savings and eliminate overlapping tools • Supporting margin expansion initiatives through automation or cost structure optimization projects • Reducing operational risk by identifying and addressing single points of failure across key partnerships or integrations • Supporting post-acquisition integration efforts, including synergy tracking and operational harmonization • AI Transformation & Technology Leverage • Identifying and prioritizing high-impact AI use cases across operations, commercial, finance, or support functions • Partnering with Product and Engineering to implement internal AI tools that increase productivity • Driving adoption of automation initiatives to reduce manual work and improve efficiency • Establishing governance frameworks and ROI tracking for AI-related investments • Executive & Board Communications • Leading preparation and coordination of board or investor materials during key reporting cycles • Partnering with ELT leaders to shape strategic narratives around growth, margin expansion, or integration progress • Improving executive reporting processes to increase clarity and reduce preparation burden • Conducting deep-dive analyses to inform major executive or board-level decisions • Cross-Functional Leadership & Integration • The Chief of Staff operates through influence rather than formal authority, helping align teams around shared priorities and ensuring follow-through on critical initiatives. • Given the company’s recent acquisitions and continued growth, the role requires the ability to build trust quickly across teams, functions, and operating cultures. • The strongest EGL candidates are strategic and tactical problem solvers with a hands-on orientation. They know how to drive real operating change, create urgency, and bring others along with them. They are equally comfortable building strategic, analytical, and financial frameworks as they are rolling up their sleeves to identify practical improvement opportunities, and following through to implement them. • Working Conditions & Environment • Location: Boston or New York preferred (remote-first company with high collaboration requirements) • Travel: Approximately 25% for team meetings, partner engagement, and industry events • Success in this role requires balancing synchronous collaboration with thoughtful asynchronous execution in a remote-first environment.

Benefits

• This is not an administrative coordinator role. This is a central leadership role at a pivotal moment. • We are growing rapidly, expanding margins, integrating companies, and positioned to redefine how patients access and pay for medications for the next generation. • For a high-agency, high-capacity leader who wants to build at scale — this is a career-defining inflection point. • Bain Capital Emerging Growth Leader Program • The selected candidate will also participate in Bain Capital’s Emerging Growth Leader (EGL) Program, a leadership development network designed for high-impact operators within Bain Capital’s technology portfolio. • Bain Capital will host EGL Summits several times each year, including at least one in-person event at Bain Capital's Boston headquarters. These gatherings are designed to spark idea exchange, sharpen skills, and deepen participants' understanding of private equity investing. • Network & Expertise • EGLs join an executive network that includes Bain Capital’s investment and operating professionals — bringing deep expertise across general investment strategy, operations, and specialized focus areas including technology, AI, talent management, and organizational change. In addition, EGL participants will be part of a wider community with the Business Transformation Partner (BTP) program of our North America Private Equity fund. Together, these programs create a connected, collaborative network of operators working toward shared goals. • 🌍Remote work environment with a flexible work schedule to encourage work-life balance • ✈Annual company offsite • 🌴Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave • 💙 Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose) • 💰401(k) company match • 💸One-time workspace reimbursement to help you optimize your remote workspace

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