Temporal Technologies - Senior Platform Architect
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Requirements
• 6+ years of professional software engineering or solutions engineering experience • Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles • Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python • Experience building, deploying, and operating production systems at scale • Demonstrated ability to debug complex technical issues and guide customers through resolution • Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences • Experience creating technical documentation, runbooks, and training materials • Self-motivated with the ability to work independently while collaborating across teams • Willingness to travel occasionally for customer engagements and team events • Prior experience with Temporal or similar workflow orchestration platforms • Experience with observability tools and practices for distributed systems • Background in professional services, technical consulting, or solutions engineering roles • Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools • Contributions to open source projects or developer communities • Experience designing and delivering technical training or workshops
Responsibilities
• Own Production Readiness and Activation • Act as the single accountable technical owner from purchase through stable production • Drive the first production workflow and reduce time-to-production • Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades • Make developers Temporal SDK experts, make customer platform architects Temporal Server and SDK best practice experts • Set up alerting to catch issues before customers do • Work on your assigned customers' most difficult tickets and problems • Identify and remove activation blockers early before they become escalations • Optimize costs and performance with customers • Run the Customer's Technical Program • Build and execute a KPI-driven success plan tied to production outcomes • Define standards for patterns, training, governance, and operational readiness • Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams, leveraging project management to ensure on-time, high-quality delivery • Proactively manage technical risk, migrations, and architectural debt • Ensure Long-Term Technical Health • Set and validate reliability, observability, and operational standards • Monitor health signals and intervene before the customer knows they're happening • Lead technical reviews, readiness checkpoints, and maturity assessments • Certify teams and workloads as production-ready • Drive Adoption Through Production Success • Surface growth signals based on usage, maturity, and confidence • Partner with customers, Growth AEs and Solution Architects to unlock new workloads • Translate production success into clear technical narratives for renewal and growth • Advocate for customer needs and real-world patterns internally
Benefits
• The estimated pay range for this role is $200,000 - $225,000 OTE. • This is a base-salary, variable role with a 70/30 split. • Equity Options - Eligible for stock options as part of Temporal's equity plan • Unlimited PTO, 12 Holidays + 2 Floating Holidays • 100% Premiums Coverage for Medical, Dental, and Vision • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) • Empower 401K Plan • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. • Travel • Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. • $3,600 / Year Work from Home Meals • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships) • $1,200 / Year Lifestyle Spending Account • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you) • $74 / Month Reimbursement for Internet • Calm App Subscription for Mental Health & Wellness
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