OKX - Senior VIP Relationship Manager, CIS

• Primary point of contact for a number of actively trading VIP clients. • Expanding relationships with existing customers by sustained communication, understanding of their needs, supporting inquiries. • Support users to navigate OKX range of product offerings, VIP structure, and key updates and changes on the OKX platform and products. • Offer and manage VIP upgrades and various product configurations. • Responsible for the revenue growth from trusted accounts and scaling business partnership • Actively contribute to the regional strategies that align with the overall company goals, recommend and see through objectives, targets, and action plans, keeping to timelines. • Support Product & Engineering lines for product development activities • Active involvement in regional online and offline marketing activities and business events; stay up-to-date with industry/product/social trends and customers’ views and attitudes. • Comply with the company’s guidelines and practices. • Monitor competitor activity, analyze market trends, and provide insights to improve OKX VIP offerings. • What We Look For In You • Account management experience in Cryptocurrency, Finance, FX, or any related space • Strong client management skills including maintaining strong relationships, organizing client profiles and incentivising client business activities. • Solid project management skills and the ability to manage multiple priorities and deadlines • Strong analytical and problem-solving skills and enthusiasm with a data-driven approach • Understanding of trading systems and API is a strong plus. • Open to business traveling to CIS, MENA, SEA or other regions if required. • Good communication skills and ability to collaborate with diverse and international internal teams and external partners; experience working with key stakeholder management; Able to work with stakeholders across different levels • Being fluent in English and native Russian is a must.