tessera-labs - Senior Technical Project Manager (Enterprise Modernization & AI Delivery
Requirements
• 4–6+ years of experience leading technical delivery for large enterprise modernization or transformation programs • Proven track record leading cross-functional delivery teams or pods through complex, technically demanding implementations • Demonstrated experience running multiple concurrent workstreams with significant dependencies • Experience mapping and managing value streams, and tying delivery work to measurable business outcomes • Comfort defining, tracking, and reporting delivery and value metrics to executive audiences • Strong understanding of enterprise business systems, integrations, data flows, and modernization challenges • Experience with one or more enterprise platforms such as SAP, Oracle, NetSuite, Workday, Salesforce, Microsoft Dynamics, Infor, or similar • Familiarity with enterprise architecture concepts, APIs, middleware, and cross-platform integrations • Ability to explain technical concepts, system constraints, integration challenges, and data models to both engineering teams and business stakeholders • Strong executive presence and stakeholder management skills • Strong command of Agile methodologies and experience orchestrating complex programs with multiple dependencies • Experience at a top-tier consulting or system integration firm (e.g., Accenture, Deloitte, PwC, EY, IBM, Capgemini), or leading large enterprise modernization programs internally • Experience delivering AI/ML-enabled programs, or strong interest in LLMs, automation, and multi-agent AI orchestration • Familiarity integrating ERP and other core systems with adjacent platforms including CRM, HRIS, finance, analytics, middleware, and cloud infrastructure • PMP, Scrum Master, SAFe, value stream management, enterprise platform certifications, or related certifications are a plus • Behavioral & Problem-Solving Expectations • Balance technical systems understanding with program structure and executive communication • Lead pods with clarity, accountability, and a bias toward outcomes over activity • Operate with extreme ownership and thrive in ambiguity • Simplify complexity and drive alignment across technical and business teams • Keep a strong customer-first, value-first mindset throughout complex transformation programs
Responsibilities
• Cross-Functional Delivery Pod Leadership • Lead cross-functional delivery pods of Forward-Deployed Engineers, Data Engineers, and AI engineering teams, setting priorities, removing blockers, and holding the team accountable to outcomes • Own end-to-end delivery of multi-agent AI modernization programs from discovery through deployment and operational handoff • Build pod structures, cadences, and operating rhythms that scale across multiple concurrent customer engagements • Anticipate technical friction points related to data structures, legacy customizations, integrations, and workflow orchestration before they affect the pod’s velocity • Multi-Workstream Orchestration • Run multiple parallel workstreams across data, integration, AI agent configuration, testing, and business process alignment, managing dependencies and sequencing between them • Coordinate across Tessera teams, customer stakeholders, and third-party vendors to maintain delivery momentum across every workstream • Develop integrated program plans that give leadership a single view of progress, risk, and value across all workstreams • Support modernization efforts spanning core business systems, CRM, finance, HRIS, and operational platforms • Delivery & Value Stream Management • Map customer value streams end to end, identifying where Tessera’s agentic AI capabilities remove manual effort, shorten cycle times, and reduce cost • Define and track delivery and value metrics such as time-to-value, throughput, cycle time, and business outcomes achieved, and report them to executive stakeholders • Prioritize work by business value, so the highest-impact capabilities reach customers first • Continuously improve delivery flow by identifying bottlenecks, handoff delays, and waste across the program • Technical Communication & Stakeholder Alignment • Act as the primary technical interpreter between customer technical teams, business stakeholders, and Tessera’s AI and product organizations • Lead discovery workshops to map system landscapes, business processes, data flows, and integration points to Tessera’s agentic AI capabilities • Translate technical trade-offs, delivery plans, and value outcomes for both executive stakeholders and delivery teams • Facilitate alignment across enterprise architecture, IT operations, security, and business functions • Execution in Complex Enterprise Landscapes • Drive Agile delivery within enterprise change management frameworks and modernization methodologies • Anticipate risks related to legacy system remediation, data harmonization, integration dependencies, and business continuity • Develop mitigation plans grounded in operational and technical realities • Enterprise-Grade Governance & Deployment • Ensure all delivery activities meet enterprise standards for security, compliance, auditability, and operational governance • Oversee technical prerequisites for integrations across enterprise platforms and cloud environments • Partner with customer security and infrastructure teams to ensure successful deployments and operational readiness • Customer Engagement & Escalation Management • Serve as the primary delivery contact during onboarding and implementation • Manage technical escalations from customer IT and business teams, coordinating responses across pods, engineering, and product • Build trusted relationships with enterprise customers through clear communication, accountability, and consistent delivery • Startup Mindset & Extreme Ownership • Operate effectively in a fast-paced, high-growth environment with evolving priorities and ambiguous challenges • Bring structure, clarity, and momentum to complex enterprise transformation programs • Travel to customer sites for workshops, solution design sessions, and implementation oversight as needed
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