Numerix - Product Adoption Specialist
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• Bachelor degree in a technical discipline (e.g. Engineering, Computer Science, Quantitative Finance, Mathematics, Physics etc.) or comparable education. • Communication Skills: Excellent business writing and communication skills to create and deliver training materials, to audiences from C-level to end-users. • Good understanding of derivative pricing, risk management, financial modeling, financial mathematics, and quantitative/engineering related research. • Basic understanding of treasury system architecture and cross-system data integration. Essential knowledge of SaaS and cloud technology. • 2+ years of experience with exposure to derivatives in financial institutions, or any related fintech company, with broad understanding of front to middle office operations. • Prior hands-on training experience including content creation and physical delivery conducted in a leading capacity. • Ability to hold business/technical conversations in English. • Empathic communicator being the voice of the customer internally. • Interpersonal Skills: Ability to build effective relationships with customers and collaboratively across functions. • Extra Credit: • Master's degree in a technical discipline (e.g. Engineering, Computer Science, Quantitative Finance, Mathematics, Physics etc.). • AWS Cloud Certification. • Ability to hold business/technical conversations in Mandarin / Cantonese. • Experience in client-facing roles. • Where You’ll Work: This role will be based out of the Taipei office [4] days a week, unless travelling. Travel (up to 30%) to customer locations and/or other APAC office locations might be required. • Where You’ll Work:
Responsibilities
• Design and deliver training and enablement content tailored to different customer lifecycle stages, personas, and domain verticals • Develop a deep understanding of customer workflows and pain points, translating Numerix capabilities into integral parts of customers’ day-to-day operations • Drive user adoption by expanding Numerix solutions across core and adjacent user groups within client organizations • Execute training and adoption campaigns at scale across the APAC customer base, measuring outcomes and effectiveness • Assist in designing enablement assets across onboarding, reinforcement, and advanced usage, leveraging scalable formats such as digital content, selfservice resources, and structured learning paths • Contribute to the evolution of Numerix’s enablement framework, balancing hightouch engagement with scalable digital adoption approaches • Deploy and monitor adoption and product utilization metrics to identify trends, feature value, and growth opportunities • Act as the voice of the customer by using metrics and direct feedback to inform Product and Engineering teams • Collaborate with senior Customer Success and Sales stakeholders to align on account strategy and support execution • Assist with the implementation and optimization of tools, processes, and workflows to enable customer success at scale • Measures Of Success: • Success in this role is measured by enablement outcomes and adoption impact in partnership with Customer Success and Sales teams. While this role does not own commercial targets directly, it plays a critical enabling role in improving product utilization, customer satisfaction, and long-term retention. • Growth in product utilization and Numerix adoption across enterprise customers in APAC • Alignment of the product roadmap with APAC customer needs and usage trends • Scaled, repeatable adoption and training capabilities across Numerix
Benefits
• The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience. • Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.
Similar Jobs
No credit card. Takes 10 seconds.