Kraken - Director, Head of Legal Innovation

• Proven track record building and scaling legal operations systems, including legal technology platforms, workflow automation, and operational processes in complex multi-stakeholder environments • Hands-on experience implementing legal technology solutions such as CLM, matter management, intake systems, spend management, knowledge management, and AI-enabled legal tools • Strong fluency with AI and workflow automation tools, with demonstrated experience designing, deploying, and driving adoption of AI solutions within legal workflows • Deep understanding of core legal workflows (contracts, regulatory, investigations, litigation, intake, outside counsel management) and the ability to redesign inefficient processes end-to-end • Systems thinker with a strong implementation mindset — able to move from discovery → design → build → deployment → optimization without relying on external consultants • Ability to translate legal and business needs into technical roadmaps and scalable operational solutions • Experience building metrics, dashboards, and performance frameworks to measure efficiency, cost, risk, and operational outcomes • Strong communicator who can bridge legal, technical, and business teams while influencing senior stakeholders and driving cross-functional alignment • Comfortable operating in fast-paced, ambiguous environments with a high level of ownership and bias toward execution • Experience in a high-velocity or resource-constrained environment (startup, PE-backed company, understaffed team) • Familiarity with data privacy, information governance, or compliance systems • Experience managing vendor relationships and procurement • Exposure to fintech, crypto, or other regulated, fast-paced operational domains • #LI-Remote • Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. • Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. • We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. • Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! • We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.