Kraken - Principal Product Manager
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Requirements
• What you'll have: • 7+ years of product management experience in enterprise software with experience in the utility industry • Ability to translate between regulatory, technical, and business perspectives, simplifying complex product and compliance concepts into actionable product decisions • You’re a systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products. • Proven experience leading cross-functional teams, including engineering, UX and data science • You’re adaptable and thrive in a dynamic environment, whether working on a high-level product strategy or rolling up your sleeves to execute. • Strong analytical skills, with the ability to define and track key success metrics. • Excellent communication and stakeholder management, balancing technical and business needs. • Comfort engaging with clients during sales, discovery, and delivery, • Experience influencing without direct authority, guiding teams on complex topics through clarity and strong reasoning • Passion for customer experience, with a strong focus on usability, efficiency, and empathy. • Familiarity with cross-product compliance frameworks (e.g., SOX, SOC2, NIS, GDPR) and their application in a product-led environment.
Responsibilities
• We’re looking for a Principal Product Manager to define how Kraken supports Vertically Integrated Utilities, both in North America and across the globe. You’ll deeply understand our utility partners' needs, and use those insights to shape a suite of products and experiences that improve the customer experience for our clients. • You’ll collaborate across sales, delivery, product and engineering teams to deliver client outcomes and business value, making Kraken the platform of choice for Vertically Integrated Utilities. • In addition, you will play a key role in shaping how Kraken approaches cross-product compliance, ensuring our platform evolves with global regulatory expectations while maintaining product agility and innovation. • Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group. • Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions. • Translate insights from real-world utilities into clear product outcomes and measurable success metrics. • Develop, prioritize, and execute your product roadmap, ensuring we deliver required outcomes, within the timelines agreed to, while also building a flexible experience within our core application. • Drive standard frameworks and strategy for compliance topics across various product teams, ensuring alignment without constraining team autonomy. • Translate complex regulatory requirements into clear product implications and client-facing narratives, supporting sales, delivery, and client trust. • Contribute to evolving internal compliance best practices and frameworks, helping teams navigate regulatory requirements through a product-led lens. • Work closely with engineering to build, test, and refine products.
Benefits
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. • Equity Options: every Kraken employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. • Modern office in the heart of Manhattan (Tribeca). • The salary range for this senior position in NYC ranges on average from $160,000 - $215,000 depending on relevant experience, role alignment, and expertise demonstrated throughout the interview process. While the full salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. We can also offer potential remote flexibility for candidates in the North East for our Principal level positions. • Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. • Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
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