Zscaler - Sr. Consultant/Resident Engineer
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Requirements
• You thrive in ambiguity and feel comfortable building the path as you walk it, seeing dynamic environments as an opportunity to build something meaningful. • You act like an owner with a bias for action and the dynamic range to navigate seamlessly between high-level strategy and hands-on execution. • You are a problem-solver who runs toward challenges with a laser-focus on finding solutions that deliver the highest impact. • You are a high-trust collaborator who is ambitious for the team, embracing a culture of candor and respect to earn trust and accelerate results. • You are a learner with a true growth mindset who is obsessed with personal development and performing with a sense of purpose. • This position requires an active US Government Public Trust security clearance. Maintenance of this clearance is a condition of continued employment. • 6+ years of experience as a Resident Engineer, Professional Services Consultant, Architect, or Support Engineer • Deep familiarity with IPSEC, GRE, HTTP/HTTPS, and DNS protocols, Proxy, SSL Inspection, and authentication systems such as SAML, LDAP, or SCIM • Proven experience with systems installation, configuration, and administration of routers, firewalls, IPS/IDS, and various operating systems (macOS, iOS, Android, Linux, Windows) • Technical proficiency in network troubleshooting using tools like Wireshark, tcpdump, and Traceroute • Direct experience with US Government and DoD/DoW programs and acquisitions • Expertise with Zscaler solutions, cloud environments (Azure, AWS, GCP), and Hypervisors like VMware, Hyper-V, or KVM • Relevant industry certifications including CCNP, JNCIP, PCNSA, CISSP, or CCSP • #LI-Remote #LI-RL2 • Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. • The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. • $140,000—$200,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more! • Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Responsibilities
• Assess and recommend the configuration and implementation of Zscaler products and solutions while gathering requirements to develop tailored customer strategies • Collaborate with the larger Zscaler Professional Services team to ensure the continued success of fellow team members, the organization, and our customers • Integrate with customer cyber/network security teams to provide configuration guidance, best practices, and recommendations for environmental integration • Lead testing and troubleshooting efforts, escalating critical issues to Zscaler Support, Engineering, and Cloud Operations as necessary • Provide regular status reports for incidents and projects, maintaining a willingness to travel and respond to after-hours Severity 1 issues to meet customer goals
Benefits
• $140,000—$200,000 USD • At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. • Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: • Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. • By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
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