Care Access - Director, Financial Operations

• Financial Operations Expertise • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles. • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols. • Operational Systems and Automation • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments. • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth. • Cash Flow and Working Capital Management • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections. • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations • Leadership and People Management • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth. • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency. • Cross-Functional Collaboration • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations. • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication. • Analytical and Process-Oriented Thinking • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions. • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions. • Communication and Influence • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders. • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. • Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification. • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations. • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR. • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation. • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation. • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement. • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency. • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT. • Preferred: • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations. • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments. • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration. • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows. • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting. • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development. • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization. • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making. • How We Work Together • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Location • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Travel • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. • Physical demands associated with this position Include • The expected base salary range for this role is $130,000 - $180,000 USD per year for full time team members. In addition to base salary, this role is eligible for an annual discretionary bonus as part of its overall cash compensation.