backmarket - Senior User Researcher (Customer Journey)

• At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). • No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: • A mission driven work environment where your day to day makes an impact on the planet. Seriously. • Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. • Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. • At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. • We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. • If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.