Vultr - Data Center Operations Engineer
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Requirements
• 5+ years of experience supporting data center infrastructure in a hands-on technical role with demonstrated responsibility beyond task execution • Proven ability to analyze infrastructure environments, identify operational risks, and determine appropriate courses of action • Strong working knowledge of server hardware, network equipment, and data center facility services including power, cooling, and cross-connects • Experience coordinating vendors, facility providers, and cross-functional technical teams • Ability to operate independently while exercising judgment within defined authority and escalation frameworks • Strong organizational and documentation skills, with experience producing operational plans, status updates, and readiness documentation • Strong written and verbal communication skills • Experience supporting GPU-based or high-density infrastructure is a plus • Experience in colocation and cloud/hybrid environments. • Familiarity with sustainability and energy efficiency best practices. • Strong Knowledge of ITIL and Agile methodologies. • Familiar with JIRA and Confluence • Work Conditions: • Work Conditions: • Rotational on-call duty may be required. • May need to work outside of normal business hours for incident management or critical maintenance. • Inclusion & Privacy • Inclusion & Privacy
Responsibilities
• Serve as the primary on-site operational owner for new data center locations during the launch and ramp-up phase • Analyze site-specific conditions and determine how Vultr’s infrastructure standards, deployment plans, and operational procedures are implemented locally • Coordinate and sequence deployment activities to ensure systems are brought online in a safe, efficient, and scalable manner • Identify operational gaps, risks, or constraints and develop recommendations or mitigation plans in collaboration with remote infrastructure and engineering teams • Plan and oversee the installation and configuration of server and network infrastructure, including rack layouts, power distribution strategy, cabling approaches, and hardware placement • Diagnose complex infrastructure issues by analyzing interactions across hardware, power, cooling, networking, and system configurations • Determine appropriate corrective actions for non-standard deployment or operational scenarios and escalate recommendations when changes to standards or scope are required • Evaluate hardware health and performance data to inform readiness decisions and remediation planning • Act as Vultr’s on-site representative with data center facility staff, vendors, and warranty providers, coordinating work activities and validating outcomes • Determine when vendor or facility issues require escalation, schedule adjustments, or alternative approaches to maintain launch timelines • Partner closely with remote Operations, Network Engineering, Security, and Infrastructure teams to align on readiness milestones and risk management • Establish and maintain authoritative documentation for the site, including infrastructure layouts, inventory controls, deployment records, and operational status reporting • Manage spare parts strategy and inventory planning for the site, identifying needs and recommending replenishment based on operational analysis • Provide structured updates, findings, and recommendations to management regarding site readiness, risks, and next-phase staffing or operational needs • Support knowledge transfer and handoff as additional technicians or managers are assigned to the site • Contribute lessons learned and improvement recommendations to inform future data center launches
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