lendable - Graduate - Operations Transformation Associate
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Requirements
• A graduate with a STEM degree, with evidence of strong analytical thinking, creative problem solving, and quantitative skills. • Strong interpersonal and communication skills - you enjoy collaborating and building relationships. • Can demonstrate examples of critical thinking, adaptability, and initiative, ideally through academic, internship, or extracurricular experiences. • Results-driven and resourceful, with a willingness to learn quickly and embrace new challenges. • Comfortable with technology, data analysis and curious about fintech, AI, and automation. • Startup mindset. We’re a fast-growth tech startup so you’ll be super excited to work in an entrepreneurial environment and have a real impact on the business • You’ll have a natural curiosity and love to dig into things to understand how they work and are eager to drive positive change from day one.
Responsibilities
• This two-year, full-time programme offers hands-on experience across our core customer-facing Operations teams. It’s an exciting opportunity to immerse yourself in the workings of a fast-growing fintech business, contributing to real projects with measurable impact. With mentorship and leadership support, you’ll develop valuable skills in AI, digital transformation, and process improvement—building a strong foundation for your future as an Operational leader. • Operational Automation & Efficiency: Work on initiatives to improve customer experience, optimise processes, and contribute to operational efficiency. • Rapid Exposure: Quickly take on significant responsibility and gain exposure to multiple functions across operations - whether through team rotations or high-impact assignments. • Data-Driven Decision Making: Analyse problems, propose solutions, and drive execution with support from our teams. • Communication & Delivery: Present findings, ideas, and results to stakeholders, developing your communication and influencing skills. • Problem-solving: Address complex operational challenges and deliver actionable solutions to our teams. • Customer-Centricity: Develop a keen understanding of customer needs and be empowered to identify pain points and design seamless, customer-focused processes, ensuring that our operational strategies consistently deliver great customer outcomes. • Collaboration: Collaborate with our cross-functional Operations teams to deliver tangible, customer-focused projects.
Benefits
• LIFE AT LENDABLE
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