Crypto.com - Client Onboarding Specialist (Day shift), Bulgaria
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Requirements
• Relevant Bachelor's degree is mandatory; • Experience in client onboarding; • Experience in the field of fintech is a plus; • The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services; • The Analyst must have a reasonable understanding of the Company’s business; • The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company; • Strong written and verbal communication skills; • Excellent decision making skills, effective problem solving skills, as well as skills to work independently and in team; • Integrity, initiative, perseverance, discretion, ability for respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position; • Microsoft Windows knowledge and data management is considered a plus; • English language; excellent computer literacy; • Additional language is a plus. • LI-Onsite • Life @ • Crypto.com • Are you ready to kickstart your future with us?
Responsibilities
• Perform the due diligence on new customers, requesting the KYB/KYC information, documentation, review and verification of received documentation and making an analytical risk assessment; • Perform Know Your Customer/Business reviews during customer onboarding, as well as subsequent monitoring based on internal policies; • Investigate high risk clients and report as necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the customer files; • Participate in composing KYC/KYB - related operational policies and procedures; • Periodically evaluate existing customers according to established policies and procedures; • Maintain continuous contact with customer in order to keep customer files updated; • Process amendments on customer records in various applications; • Provide support and knowledge sharing to cross functional teams in Operations; • Assess ongoing work streams and provide feedback for operational improvements; • Achieve individual and team goals, based on quantitative and qualitative standards; • Have a thorough understanding of client’s business and related parties in order to monitor client’s activities; • Specific projects which may rise from time to time.
Benefits
• Crypto.com
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