Dagster Labs - Customer Success Manager

• Experience managing mid-market and enterprise accounts • mid-market and enterprise accounts • drive adoption and customer outcomes • influence stakeholders across technical and business personas • Strong analytical skills; able to translate usage and outcomes into business value • Excellent communication skills (written + verbal), including executive-level communication • Ability to operate independently and prioritize across competing demands • Strong conceptual understanding of technical products (data, dev tools, or infrastructure preferred) • Experience in data engineering, data platforms, or developer tooling ecosystems • Experience working in CS + AE partnership models • CS + AE partnership models • Experience building or improving Customer Success processes • dbt, Airflow, or orchestration tools • cloud platforms (AWS/GCP/Azure) • Track record of supporting expansions or renewals in complex accounts • You belong here • You belong here • We are committed to building an inclusive team and an open-source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives. • You should apply to work at Dagster Labs if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome. • The estimated OTE for this role is $120,000 to $160,000. • Other Resources • What is Dagster, a guide to the problems we solve and the philosophy driving our approach • A Look Inside the Dagster Labs Culture • Our Latest Dagster Release • Introducing the new Dagster+ UI • Introducing Compass