Tines - Project Manager II (Professional Services)

• Project Management Expertise: 5+ years of experience leading complex, multi-tiered projects involving both internal and external stakeholders. • Project Management Expertise: • Technical Customer Success: A proven track record of supporting customers through technical implementations, complex migrations, or software onboarding. • Technical Customer Success: • Industry Context: Experience within the Cybersecurity, IT, or Business Operations sectors is highly preferred. • Industry Context: • Execution & Tooling • Execution & Tooling • PM Tech Stack: Proficiency in Smartsheet (or similar platforms like Monday.com or Asana), with experience using Salesforce and data tools like Looker or Omni to track progress. • AI-Augmented Delivery: Proficiency in utilizing AI tools to streamline project creation, enhance communication clarity, and accelerate overall delivery quality. The ideal candidate views and utilizes AI as a tool for acceleration and working smarter. • AI-Augmented Delivery: • Delivery Frameworks: Familiar with User Acceptance Testing (UAT), change management, and project risk mitigation. • Delivery Frameworks: • Commitment to Quality: A high standard of excellence in project delivery and a focus on producing sound, reliable outcomes. • Commitment to Quality: • Communication & Strategy • Strong Communication: A master of "the medium and the message"—you proactively tailor the frequency, tone, and content of communications to suit different audiences. • Strong Communication: • Detailed Architect: A unique ability to dive into the granular technical details while ensuring every task aligns with the broader business strategy and impact. • Detailed Architect: • Cross-Functional Connector: A natural ability to "connect the dots" across teams and initiatives, ensuring alignment between CS, Sales, Product, and Engineering. • Cross-Functional Connector: • This role is remote with ET working hours. • OTE - $120,000 - $125,000 salary + equity • OTE - • At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you. • Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.