Content Engineer

stediRemote - USA5d ago

Remote NA Insurance Content Writer Technical Writer Technical Writing REST Prospecting Slack Content Creation

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Requirements

We’re hiring a content engineer to create world-class technical content – written and video – for developers and technical teams in healthcare.
This is a marketing role, but you won’t be doing typical brand marketing or surface-level thought leadership. We want someone who can explain systems and healthcare billing workflows clearly and accurately – in detail.
You should already be very strong at creating detailed technical content and be comfortable learning new domains quickly.
You’re an expert technical communicator. You’ve created high-quality technical writing, video content, or both. You can explain complex workflows and complicated concepts in plain English without dumbing them down.
You’re a builder. You love to design and scale systems that work. You’re comfortable experimenting with new technology and tools to get more done with less.
You’re technical. You’re comfortable making REST API requests, writing scripts, building demo apps, and using the command line. You may have previous experience as a software developer, technical writer, or something similar.
You’re fast. You can create compelling, digestible technical content in a day or less when given access to any tools you need.
You’re the voice of the customer. You have a knack for figuring out what matters to customers and prospects. You love storytelling and can bring that enthusiasm to Stedi’s products.
You create and execute your own work. You’ll own content production from end to end, from ideation and publication to measurement.
You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost. You’ll be expected to respond with urgency, communicate what you’re working on, and ask for help when you need it.
You thrive on details. No task is too small in order to find success, generate revenue, and improve our costs.
Include links to 2-3 examples of technical content you’ve created in your resume. These can include blog posts, documentation, videos, demos, tutorials, etc. Showcase your best work.
We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note:
All official communication about roles at Stedi will only come from an @stedi.com email address.
If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at [email protected].
We appreciate your attention to this and your interest in joining Stedi.
At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

Responsibilities

Research topics our customers want to learn more about.
Source ideas from support requests, sales calls, demos, Slack community posts, and Stedi’s own industry experts.
Produce world-class technical content that's engaging for our customers and prospects (e.g., blog posts on specific topics like eligibility response interpretation).
Create email newsletters to keep the audience informed regularly.
Write changelog entries detailing updates or changes in Stedi’s product features, such as a new edit line item control number requirement for claims.
Prepare social media posts tailored for platforms like LinkedIn and YouTube (e.g., sharing content related to healthcare billing workflows).
Develop video shorts that can be shared on various formats including YouTube Shorts.
Create sales one-pagers and presentations aimed at potential clients or partners in the industry.
Write website copy for Stedi’s blog, changelog page, social media profiles, etc., to ensure consistency across all platforms.
Measure your impact by looking at outputs that matter (e.g., engagement metrics on content).