HSO Group B.V. - Deployment Strategist

• Understand the Customer and Identify Value • Build a deep understanding of how a customer’s business operates, including its strategy, operating model, processes, systems, performance drivers and constraints. • Work with senior executives and business leaders to identify where the greatest opportunities for improvement or transformation exist. • Assess where AI, agents, automation, data and Microsoft platform capabilities can realistically create meaningful business value rather than applying technology for its own sake. • Understand the customer’s existing Microsoft technology landscape and identify where capabilities across Azure, Data, AI, Fabric, Dynamics 365, Power Platform and Copilot can support transformation. • Identify opportunities across the organisation and sequence them according to strategic importance, potential value, feasibility and risk. • Develop a clear view of where HSO can create sustained value for the customer over time. • Define Outcomes and Prioritise Opportunities • Translate complex or ambiguous business problems into clear hypotheses, outcomes and measurable success criteria. • Shape opportunities into focused initiatives that can be delivered and proven quickly. • Define the smallest valuable solution that will demonstrate whether an opportunity is worth scaling. • Build robust business cases and value models that establish expected benefits, investment and measures of success. • Own the business scope before engineering begins, ensuring everyone understands what is being built, why it matters and how its impact will be measured. • Prioritise opportunities and product backlogs according to customer value rather than technical novelty. • Build Trusted Executive Relationships • Develop trusted relationships with senior business, technology and operational stakeholders. • Facilitate strategic conversations with C suite executives and, where appropriate, board level stakeholders. • Present opportunities, recommendations and results clearly and credibly to senior audiences. • Challenge assumptions constructively and help customers make informed decisions where priorities or requirements are unclear. • Explain Microsoft platform and AI capabilities in clear business terms, helping senior stakeholders understand what is realistically possible without requiring them to navigate the technical detail. • Remain accountable for ensuring the engagement stays focused on the intended business outcomes. • Partner with Forward Deployed Engineers • Work closely with FDEs and platform engineers to translate customer outcomes into practical solutions. • Provide the business context, priorities and decision making framework engineering teams need to deliver effectively. • Apply a strong understanding of the Microsoft platform to help shape credible solution options and ensure proposed approaches align with available capabilities. • Continuously prioritise scope and backlog according to customer value, learning and emerging evidence. • Stress test how people, processes and technology will work together once the solution is deployed. • Ensure adoption, operating model change, training and feedback loops are considered alongside the technical build. • Make effective use of existing HSO and Microsoft assets and accelerators wherever they can reduce time to value. • Measure and Prove Value • Establish clear baselines, KPIs and value measures at the beginning of an engagement. • Track performance throughout delivery and after deployment to understand whether the intended outcomes are being achieved. • Translate technical delivery into a clear account of business impact for executive sponsors and operational stakeholders. • Communicate transparently where expected outcomes have not yet been achieved and help identify what needs to change. • Build a continuous, evidence based view of the value HSO is creating for the customer. • Use proven outcomes to identify and shape the next high value opportunity. • Build Reusable HSO Capability • Turn lessons from customer engagements into reusable frameworks, methodologies, value models and delivery playbooks. • Share practical learnings across HSO regions, practices and industry teams. • Contribute to the development of HSO’s AI, Frontier and Forward Deployed capabilities. • Help develop future Deployment Strategists and strengthen the discipline as the practice grows.