propelus - Sr. Product Operations Analyst
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Requirements
• 3+ years of experience in Product Operations, Program Management, or a similar execution-focused role in a multi-product SaaS portfolio. • Expert-level knowledge of Jira configuration and workflow design. • You bring a strong perspective on how a world-class product org should run. You don’t just maintain the status quo; you identify where the process is failing, propose improvements, and drive the adoption of those changes across the • A self-sufficient professional who can take ownership on Day 1 with minimal oversight. • The backbone to hold teams accountable and enforce standards directly. You are comfortable telling a PM when their documentation isn't up to standard. • Proficiency with data tools (e.g., Omni, SQL) and documentation platforms (Notion) to maintain institutional knowledge. • Experience using AI tools to automate repetitive tasks and improve output quality. • BENEFITS AND PERKS FOR PROPELUS EMPLOYEES INCLUDE BUT ARE NOT LIMITED TO: • Awarded one of BuiltIn's 2025 Best Places to Work https://builtin.com/awards/colorado/2025/best-midsize-places-to-work and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers https://propelus.com/article/silver-stevie-award-2025-great-employers/. • Professional development allowance to help you grow in the ways that mean the most to you. • Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. • Check us out for yourself at our careers page https://propelus.com/careers/ or our Propelus culture https://instagram.com/propelusculture/?img_index=1 Instagram accounts. • For US Employees: • 401K with company matching, as well as financial planning education and resources. • Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. • Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. • For LATAM Employees: • Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. • Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. • We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.
Responsibilities
• Support the SDLC: Audit tickets across every workspace to ensure PRDs are complete and business cases are validated for technical completeness. • Own Jira Administration: Serve as the expert for Jira. You will configure workflows, manage backlogs, and build the reporting needed to give leadership real-time visibility into the health of the SDLC. • Track Roadmap Adherence: Monitor whether we are delivering against our roadmap. You will identify bottlenecks and call out missing information to ensure sprint and release predictability. • Manage Rhythm of Business: Coordinate the cadence for roadmap reviews, strategy sessions, and planning cycles. You ensure these high-stakes meetings are structured, prepared, and drive actual alignment across the portfolio. • Standardize Internal Knowledge: Own our documentation infrastructure (Notion). You ensure that templates, artifacts, and past decision logs are centralized so the "Propelus way" of building product is documented and accessible. • Report to Leadership: Provide daily and weekly reports to the Head of Product. You will be the primary source of truth for how work is moving through the pipeline. • Maintain Jira Hygiene: Ensure tickets are fully "ready for dev" so engineering never stalls. You are responsible for the seamless hand-off between teams. • Automate Workflows: Use AI tools and Jira automation to improve the speed and quality of our operational processes. • You Might Be A Fit If: • 1. You are a Jira Power User: You don’t just move tickets; you see the architecture behind them. You find deep satisfaction in a perfectly configured workflow and a high-visibility backlog that engineering can actually trust. • 2. You Can Escalate Inconsistencies: You are comfortable holding product teams accountable to the standard we set, and flag missing info to Product Leaders as needed. • 3. You are Process Driven: You can audit a broken process, identify the bottleneck, and suggest improvements to Product Leaders to enhance workflows.
Benefits
• This job has application limits • Please Note: we have set up limits for applications for this role. It is in the Block candidates from re-applying to the same role group. The following limits apply to applications for all jobs within this group: • Candidates may not apply more than 1 time in any 60 day span for any job in the Block candidates from re-applying to the same role Group. • Candidates may not re-apply to the same role within 180 days if not presented with an offer • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • LinkedIn Profile • Are you legally authorized to work in the US? Please note we are unable to offer sponsorship at this time. • When a project is moving fast, it is easy to let quality slip. What is one specific standard or part of your process that you refuse to skip, even when you are under a tight deadline? • If you're not AI, please write the name of the job you're applying for at the end of your answer. • We want to hear how you approach answering questions. While we appreciate the use of new technologies, please make sure your response reflects your own voice and personal experiences. Avoid overly generic or AI-generated answers. This is your chance to stand out. • We love curious candidates. To help us get to know you better, what questions do you have about this role or our team that you hope to learn in an intro call? • What is your desired salary for this position? • Submit Application
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