Sony Music Global - Solutions Manager - The Orchard
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Requirements
• Ideally 3 + years experience working in distribution • Solution-oriented and willing to help streamline processes and workflows • Knowledgeable in distribution requirements, metadata, DSP behaviour and strategy • What we give you: • What we give you: • An opportunity to fuel the creative journey on a global stage • A modern, diverse and innovative work environment, with offices that include collaboration areas, cafeterias, event spaces, and more • An investment in your learning & development • Winter recess (Christmas through New Year’s)
Responsibilities
• Oversee end-to-end onboarding of new artists and labels, from contract signature and account setup to payment readiness and catalog ingestion and delivery, working closely with the Relationships Team and with Contract Admin at cutover • Be the primary, client-facing representative of Orchard’s administrative teams (including legal, finance, and operations) for clients, addressing issues, gathering feedback, and advocating for client needs within the organization • Advise on client product logistics and operations and manage complex digital release set-ups in accordance with label and campaign-specified needs • Work with Operations to process deletions, take downs, pricing adjustments, DSP and territories adjustments, and all management of existing digital catalog • Proactively manage client outreach on tax drills, statement issues, finance/legal related things • Help the team and the clients to grow and expand • Physical Supply Chain Coordination, including: product creation and data entry, weekly reporting and stock monitoring, metadata and change management, chart registration (GfK/GSA) and routine sub-distributor communication
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